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Customer Service Sales

Location:
Los Angeles, California, United States
Posted:
February 21, 2018

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Julia Mariano Pistarino

E-mail: ac4j9t@r.postjobfree.com

Phone: 310-***-****

OBJECTIVE

Obtain a position that will enable me to use my strong communication and organizational skills. Good at handling challenging situations, motivated and dedicated to my job.

SKILLS & QUALIFICATIONS

Corporate security technician

Experienced customer service professional

Skilled sales associate

Great knowledge in environmental education, conservation and rehabilitation of ecosystems and marine animals

Enthusiastic biology and science teacher for middle and high school

LINGUIST

Portuguese: native

English: fluent

Spanish: conversational

EMPLOYMENT HISTORY

Vale S.A, Rio de Janeiro, Brazil 2011-2015

Corporate Security Technician

Supported and maintained company’s Corporate Security Department

Administered crisis management, fraud prevention, and health and safety processes structure

Provided administrative support to the Working Group on crisis prevention

Established corporate procedures and operational indicators, normative documents and communication tools

Ensured safety of about 75,000 employees operating in 25 foreign countries

Produced and analyzed reports focused on formulation and solution procedures to avoid production losses annually

Administered research based on national and international statistics of accidents, interruption of production, union blockades, social movements and frauds throughout the years.

Farm-Shop Women's Fashion, Rio de Janeiro, Brazil 2009 – 2011

Sales Associate

Responsible for sales at a well-known female clothing store

Grow and ensure sales through customer service, relationship building, and product knowledge

Provided excellent customer service while on the selling floor, fitting room and front end

Recommended, selected and helped locate merchandise for the customers

Stocked and replenished merchandise when necessary

Receiving merchandise

Maintaining the store area clean and organized

Displaying fashion items

Collecting and processing payments

Esquina da Moda, Ubatuba, Sao Paulo, Brazil 2008

Sales Associate

Responsible for sales at a tennis shoes and fitness clothing store

Grow and ensure sales through customer service, relationship building, and product knowledge

Maintaining the store area clean and organized

Receiving merchandise

Displaying fashion items

Collecting and processing payments

Cooperativa Educacional de Ubatuba, Ubatuba, San Paulo, Brazil 2008

Substitute Teacher

Responsible for teaching science and biology, for middle and high school

Creation of environmental education projects focusing on helping the students to understand the importance to protect the environment

Motivating the students in the classroom with fun games about the subject of studying

Interacting teaching/learning

Classroom management

Instituto Argonauta, Ubatuba, Sao Paulo, Brazil 2007

Biology intern in Conservation of Coastal and Marine Life

Administered research and activities related to preservation of coastal and marine ecosystems of the North Coast of Sao Paulo

Maintained physical and chemical water quality quarantine

Captured and rehabilitate marine animals that were found weak in the coast or found by fishermen trapped in their fishing net

Helped the veterinarians with the animals in rehabilitation, by taking care of their food, feeding them and observing their health situation

Analyze and make reports about the animals’ health every week. Send the reports to the veterinarian responsible

Projeto Tamar, Ubatuba, Sao Paulo, Brazil 2007

Biology intern in “Sea Turtle” Conservation Project

Supported environmental education for the visitors with guided tours around the project explain each of the 5 species in the 7 tanks in the project

Helped the veterinarians with the animals in rehabilitation, by taking care of their food, feeding them and observing their health situation

Analyze and make reports about the animals’ health every week. Send the reposts to the veterinarian responsible, discuss and propose new ideas to improve the quarantine.

Ubatuba Aquarium, Ubatuba, Sao Paulo, Brazil 2007

Biology intern

Supported environmental education for students at all ages with guided tours explaining each section of the aquarium

Monitored more than 100 visitors per day answering questions

Maintained quality control of physical chemistry of the water in a laboratory with 15 the tanks in the quarantine 3 times a week

Laboratório do CRHEA 2005

Centro de Recursos Hídricos e Ecologia Aplicada USP, São Carlos, Sao Paolo, Brazil.

Biology intern

Analysis of water quality.

Evaluation of ecotoxicology and the environmental impacts on aquatic ecosystems (water and sediment) using bioassays of acute, chronic and chronic-partial toxicity by aquatic organisms of different trophic levels.

EDUCATION

International American University 2017-Present

BBA

CESEP 2002-2006

Centro Superior de Ensino e Pesquisa de Machado, Machado,Minas Gerais, Brazil.

Biology Science



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