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Front Desk, Call Center Operator (remote)

Durham, North Carolina, United States
February 21, 2018

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Remun J. Roberts

*** *********** ***** ****** ***** Carolina 27703



To find employment with an environment where I can continue to grow my skills and contribute my cur- rent knowledge to a friendly, customer-oriented environment. SPECIAL SKILLS & KNOWLEDGE

• Conversational in 4 languages; Spanish, French, German, Chinese (Mandarin)

• Digital Marketing Specialist

• Social Media Maketing Specialist

• Physiological Marketing

• Excellent Written and Verbal Skills

• Proficent in Microsoft Offices


21c Museum Hotel Durham, Front Desk Ambassador 2016- Present

• To welcome the guest to 21c Hotel

• Properly check in and place guest in proper rooms suitable to their needs

• Escort the guest to the proper area prior to there check in

• To maintain a neat and orderly front desk

• To process and pass along all information to insure proper communication. The Hickory Tavern, Host 2016

• To organize and maintain a welcoming environment.

• Warmly greet guest upon entry.

• Appropriately assist the guest in seating.

• Maintain an appropriate wait, if needed.

Champps Americana, Senior Host 2015-2016

• Maintain a neat and orderly environment

• Greet Guest as they arrive

• Promptly seat guest at desired table

• Efficiently communicate with the kitchen in regards to house status.

• Oversee that servers have greeted their tables.

Target Super Store, Electronics Team Member/ Guest Service Team Member 2015- 2016

• Assist Guest.

• Teach the guest about the product of interest.

• Always display the VIBE!

• Keep on top of Product knowledge.

Best Buy, Sales Consultant 2014- 2015

• Assist the customer with any questions.

• Help guide the customer to make the proper decisions on their purchases.

• Inform the customer on product details.

• Make sure the customer left Satisfied and Happy. World Overcomers Christian Church, Lead Photographer 2011- Present

• Capture all onstage footage.

• Capture various local and international meetings.

• Edit pictures.

• Produce all still imagery.

Durham County Public Affairs, Junior Director of Photography/ Video Production 2013 - 2014

• To photograph all city meetings.

• Organize all of the city’s WebPages and live feed.

• Edit Video Footage.

• Co-direct All live shows.

• Direct Local T.V. Broadcastings.

Showcase Photography, Photography Intern 05/2013- 2015

• Work with clients on capturing desired images.

• Maintain professionalism in a fast-paced environment.

• Responsible for editing all photographs associated with shoots.

• Consult with clients about desired images, experience, and photos to purchase. RJ Photography, Founder 12/2012- present

• Independent contractor. Run and maintain entire business by myself.

• Professional shoots for weddings, birthday parties, church events, social gatherings, and mag- azine publications.

• Finance maintenance and monitoring.

• Responsible for all client recruitment and marketing. COMMUNITY ENGAGEMENT

North Carolina Food Drive, Volunteer 2010- Present

• Organized non-perishable donations.

• Stocked bins and assisted in distribution.

One Life, Youth Leader 2010- 2016

• Lead youth to consider a righteous path.

• Conduct youth and peer counseling on a variety of issues. World Overcomers Christian Church, Active Member 2005- present

• 12 year member of media department.

• Lead photographer and editor.


K12 Graduation Date: June 2014

Future Educational Plan(s): To attend North Carolina State University and gain a PHD in Behavioral Psychiatry with a concentration of Criminology.

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