MICHELINE KALLASSY, PMP, APMP, CM ac4j8h@r.postjobfree.com Cell: 617-***-****

Project Manager Mountain View, CA

PROFESSIONAL SUMMARY

Project Manager with deep knowledge in smart cities, sports venue management, Data Centers and ICT solutions. A few of my greatest achievements were the delivery of a full-scale FIFA World Cup 2022 sports venue management solution during bidding phase and for New Doha International Airport Telephone and Wireless Systems by managing winning end to end projects. PROFESSIONAL EXPERIENCE

Ooredoo Telecom

PROJECT MANAGER AND BID SPECIALIST 2009 – Present

Managed and delivered hundreds of projects and complex bids, through applying PMI methodology and standards to control scope, deliverables, managing risks according to strict deadlines and within budget. The range of projects ranged from Smart ICT Solutions, managed Wi-Fi networks, in-building solutions

(DAS), security services, infrastructure services and various ICT solutions. Notable projects and bids include:

- Managed a $90M bid phase and subsequent FIDIC-based contract delivery through to operational readiness and handover (IPT/mobile/Tetra/Fibre) for New Doha International Airport Telephone and Wireless Systems

- Managed the implementation of a $10M, end-to-end solution for Internet Park Access based on Aruba Wi-Fi infrastructure across multiple sites

- Managed the implementation of the secure Government Network project worth $8M which included MPLS, DNS, managed security services and connectivity infrastructure

- Managed hundreds of $10M+ projects during bidding phase in accordance with company’s procedures, PMP and APMP methodologies

- Managed third party contractors and/or consultants for proper project delivery according to plans

- Defined projects’ objectives and oversaw quality control throughout the project life cycle

- Conducted retrospective sessions to record lessons learnt and drive continuous improvement

- Managed risks tightly and identified project issues

- Communicated clearly about the deliverables, with clarity around variance and scope creep

- Motivated the engineering teams to achieve project targets

- Developed and maintained detailed, cross-functional project plans & schedules

- Managed stakeholders’ expectations to deliver proposal design, development and submission

- Organized reviews with customers and internal development teams to match customer requirements and resolve resource conflicts

- Maintain the integrity and synergy of the project team throughout the project life

- Manage and negotiate with partners and vendors the commitments and commercial terms

- Address complex issues involving interactions and escalations up to executive level

- Attention to detail and excellent time management skills with experience in managing multiple priorities

Informatica Qatar

BUSINESS DEVELOPMENT MANAGER Sep. 2008 – Dec. 2008 Project Manager for new IT services and solutions to different customers in various vertical markets: IT, Government, Commercial

Computer Information Systems (CIS)

SOLUTION AND BUSINESS SYSTEMS BID MANAGER Dec. 2007 – May 2008 Responsible for managing bid teams and responding to RFIs, RFQs and RFPs, and defining solutions and products covering major vertical markets in Banking, Government, Telco, Hospitals Impact Electronics

TECHNICAL MANAGER 1995 – 2007

- Project Management of Technical Activities including hardware and operating systems installation, network implementation, system administration and providing direct technical support on site.

- Planning and scheduling work for the technical support team to ensure the proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties

- Undertaking research and evaluating new IT technologies.

- Marketing and supporting the full line of NEC Products: Desktops, Laptops, Servers, Backup Solutions, Disk Storage, Virtual PC Center, Fault Tolerant Server Achievements

- Implemented standard bid, proposal, project and commercial templates to efficiently and effectively deliver professional documentation during sales activities, bid runs and customer deliveries

- Engaged in the successful implementation of ISO 9001 quality system for Bid Management EDUCATION & CERTIFICATIONS

Master of Engineering - Electrical & Electronics Engineering - Lebanese University APMP (Association of Proposal Management Professionals) – APMP #34300795 PMP Certified (PMI – Project Management Institute) – PMP #1560013 Certified Manager – CM #13387 – Institute of Certified Professional Managers ILM – Leadership and Management – Level 3 – Biz Group UAE The 5 Choices to Extraordinary Productivity – Franklin Covey Institute FIDIC Contracts and Claims – Cornerstone FIDIC

LANGUAGES

Fluent in English, French, Arabic

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