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healthcare administration and management

Greenbelt, Maryland, United States
February 21, 2018

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Edwige Flore M. Noungwa

**** ********* **. *** # *** Greenbelt, MD 20770

Phone: 240-***-**** E mail: e Dynamic, success-driven and self-motivated healthcare professional seeking a challenging position with a health organization to provide administrative support. Knowledgeable in many aspects of healthcare policies, public health, credentialing and familiar with healthcare quality, Experienced with international development and current issues. Possess excellent communication skills (oral and written), accompanied with interpersonal skills, multi-tasking abilities and drives to accomplish goals and objectives. Fluent in English & French. PROFESSIONAL EXPERIENCE

As a Admin assistant/ Field support Associate with Maxim Healthcare (August 2017-Present)

● Maintains confidentiality of clients, caregivers, field staff, independent contractors and team member information and records.

● Assists candidates through the application, hiring, and onboarding process, Assists with the billing and payroll process.

● Provides excellent customer service to all visitors.

● Makes sure all employees are up to date with their Human Resources requirements conformed to the company policy.

● Assisted with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing scans and facsimiles.

● Performs other duties as assigned.

As a Patient Care Coordinator with Professional Healthcare resources (June 2016- September 2017)

● Verified patient benefit eligibility by obtaining signed Delmarva forms and PCP prescription order forms.

● Provided aides with in services.

● Filled timesheets and authorization forms.

● Conducted employment verification for potential employees.

● Answered incoming calls and resolved patient’s complaints.

● Performed office duties such as scanning, copying and printing documentations.

● Made sure aides keep up with their requirements. As a Home Health Aide/Nurse Assistant with Professional Healthcare (Mai 2010- April 2016)

● Assisted patient with their activities of daily living (feeding, bathing, moving)

● Checked patient's vital signs.

● Assisted patients in scheduling their medical appointments, transportation and plan for their days and medication administration.

● Monitored patient condition by observing physical and mental condition, intake and output, and exercise.

● Helped family members care for the patient by teaching appropriate ways to lift, turn, and reposition the patient; advising on nutrition, cleanliness, and housekeeping. EDUCATION

● Master’s Degree in Healthcare Administration, In progress (December 2018) University of Maryland University College.

● Bachelor of Science in Health Services Management, May 2016, University of Maryland University College, GPA 3.8/4. Cum Laude

● Associates of Art’s in Business Administration, completed December 2014 and graduation of May 2015, Montgomery College, Maryland. GPA 2.7/4.

● Certification of nurse assistant, September 2009, International success school of nursing, Washington DC.

● Dialysis Technician, October 2011, the Manhattan Institute, Manhattan, New York. ADDITIONAL SKILLS

● Write and speak fluent English. G ood communication skills.

● Write, speak and understand basic Spanish.

● Write and speak fluent French: bilingual.

● Use Office, word, excel, Outlook and PowerPoint: Proficient computer skills.

● Multitask, extremely organized with great time management and interpersonal skills.

● Make decision, problem solving skills and detail oriented.

● Learn fast and easily adapt to new situations.

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