Esthefania Shimer
**** *. ******** *****, ***** Lake Heights, IL 60073
Cell: 847-***-**** / ac4j37@r.postjobfree.com
Overview
Experienced customer service professional with a highly effective communication style.
Ability to efficiently and effectively demonstrate time management and prioritization skills.
Core Qualifications
Proficient in MS Office Suite and MS Outlook
Strong Team Building Skills
Self-Starter With Strong Work Ethic
Results Oriented
Dedicated, Hard-working, Ethical and Compassionate
Trilingual: Written and verbal fluency in English, Portuguese and Spanish
Completed Clinical Requirements
Knowledge of Health Department Standards
Certified (Starbucks) Trainer / Supervisor
Professional Experience
Baxter Healthcare, Round Lake, IL,
Logistics Analyst
Responsible for coordinating the development of all shipments, including raw materials for manufacturing support and finished goods. Responsible for the management and execution of all shipping documentation with an emphasis on adherence to U.S. export law to satisfy customer requirements of Baxter's international subsidiaries. Function also includes support activities such as data analysis, report generation, system maintenance and special projects.
Mundelein Foot and Ankle Center, Grayslake, IL,
2015-Present
2008-2012
Medical Assistant
Monitored vital signs. Performed orthotic impressions. Assisted physician with minor procedures. Conducted stocking and ordering of supplies. Performed X-rays Educated patients about their treatments. Ensured HIPAA compliance.
Starbucks Coffee Company, Gurnee, Illinois
2006-2007
Shift Supervisor
Professionally and diligently managed staff members to exceed company directives and provide exceptional customer service. Received and unloaded incoming shipments. Developed professional customer service skills. Recognized by management for hard work, dedication, strong work ethic, and integrity.
Education & Qualifications
Bachelor of Science: Applied Health Science
University of Wisconsin Parkside, Somers, Wisconsin
2014
Exercise Science Certification
2014
Associate of Science: Psychology
College of Lake County, Grayslake, Illinois
2012
Certified Nursing Assistant Certification
2009
English as a Second Language
Harvard Extension School, Cambridge, MA
2004