Priscilla A. Reno

**** ******** ****, ******, ** 32583

850-***-****

ac4ixy@r.postjobfree.com

Professional Summary:

* + years’ experience performing all aspects of accounting functions in a business environment

H ighly motivated, goal-oriented organized Political Science major and Pre-Law minor

P roficient with a variety of computer software with specific expertise with accounting software

A bility to communicate effectively with a diverse population Call center, phone environment

Interact with customers via telephone as well as sales representatives Call Center Skills:

● Phone systems

● Various software such as 5-9 and Prosite

● Quality checks on work

● Speaking with Customers and verifying orders

● Creating orders for DTV as well as AT&T Internet/VOIP

● Detailed notes and pleasant phone etiquette

Accounting Skills:

A ccounts Receivable/Payable

G eneral Ledger

G eneral Journal

P ayroll

S ales taxes

P ayroll taxes

P repared reports for the CPA

P erformed billing

C reated Purchase Orders to vendors

S cheduled payments to vendors

Experience:

Order Processor

● Used phone system to receive and place calls to customers, sales representatives

● Construct detailed notes in system as well as read scripts

● Used Prosite system DWS and STI to complete orders for customers

● Place orders for DTV as well as AT&T internet service and voip service

● Completed quality checks on work

● Create an phone call that allows the customer and sales representatives feel comfortable, relaxed and happy with the level of service that they are receiving Chief Financial Officer

● Reconstructed Financial Statements and billing that was missing or done incorrectly by a previous employee

● Worked with CPA to correct Financial Statements to send to the Federal government to prevent the confiscation of the owner’s charter and the closing of his 30 year business

● Created proposed vendor payments and submitted them to owner so that he was always aware of the state of his Financial department and what was being paid and when

● Kept financial statements and helped the owner learn to read them to keep him abreast of the status of his company at any time

● Reconciled bank statements / Paid and kept track of multi-state sales taxes Banking Mail Clerk

D aily sorting, opening, copying, faxing and logging hundreds of pieces of mail for the banking dept.

A ssisted the accountants to reconcile banks statements and cash accounts

A ssisted in accounts payable, accounts receivable departments as well as the inventory department.

General Office Manager

P erformed basic office functions such as answering phones and scheduling appointments

C hecked mail and made bank deposits

P erformed bookkeeping functions, cash receipts, billing customers, filing paperwork Employment History:

Adcomm.com Order Processor 8/2017 - present

Mary Esther, FL/

Navarre, FL

University of Memphis Student Worker 08/2011-12/2013 Memphis, TN

AutoZone, Inc. Banking Mail Clerk 03/2010-11/2010

Memphis, TN

FastDoor Garage Door Service General Office Manager 10/200*-**-**** Oakland, TN

VanLyn, Inc. Chief Financial Officer 11/2004-10/2008 Memphis, TN

Education:

University of Memphis B .A. ~ Political Science / Minor ~ Legal Thought

& Liberal Arts

Expected Graduation: Spring 2018

Achievements:

Received and currently still receiving multiple 'Kudo' calls from customers and Sales Representatives - posted to the achievement board in Navarre call center.

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