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Senior Project Manager

Nazareth, Pennsylvania, 18064, United States
February 18, 2018

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Troy Nesfeder

** *. ****** ******

Nazareth, PA *8064


Skills and


Excellent leadership, communication, and project management skills.

Strong knowledge of full-stack web development, Agile and Waterfall project management, e-commerce best practices, PCI compliance, and web analytics.

Proven ability to manage individuals, external partners, timelines, and budgets for large and diverse technology initiatives.

Certifications Certified Scrum Master, Scrum Alliance (License Number 000271919)

Scrum Master Accredited Certification, International Scrum Institute (License Number 459***********)


Upcall, Remote

Outbound Call Agent (April 2017 - Present)

Qualify leads and set qualified appointments via outbound calling for a variety of clients and campaigns. Freelance Consulting, Nazareth, Pennsylvania

Project Consultant (January 2016 - April 2017)

Provided high-level website consulting (hosting options, design best practices, multilingual content, SEO, etc.) to several local businesses.

Developed hosting strategy document for website to support upcoming documentary film slated to premiere on the BBC in early 2018.

Rodale Inc., Emmaus, Pennsylvania

Web Project Manager (June 2012 - December 2015)

Managed e-commerce initiatives for brands including Rodale's, Men's Health, Women's Health, Runner's World, Organic Life, and Prevention.

Coordinated activity between technical teams, third parties, and business partners.

Documented requirements, gathered estimates, developed project plans, facilitated project team collaboration, communicated status updates, executed test plans, launched new functionality, and performed post-project analysis.

Supported the Rodale Store on Magento; planned and executed the store's transition to Demandware.

Extensively used online collaboration and project management tools including Basecamp and Jira.

Assisted in the debugging of website, database, and order entry issues. HomeActions LLC., Remote

Vice President of Technology (February 2012 - June 2012)

Assisted with management and transitional duties as the company split from its parent corporation.

Developed, debugged, and maintained website's ColdFusion code.

Integrated web front-end with NetSuite ERP back-end.

Administered Linux servers.

Sure Fit, Alburtis, Pennsylvania

Web Developer (October 2008 - February 2012)

Supported, expanded, and optimized the company's primary e-commerce website.

Worked closely with Marketing to deliver website functionality in line with sales goals and corporate objectives.

Integrated PayPal and Akamai Dynamic Site Accelerator.

Supported clearance sale website on Magento.

Assisted with project management; maintained Gantt charts for progress tracking. Famous Smoke Shop, Easton, Pennsylvania

Web Developer (July 2007 – October 2008)

Developed and maintained primary e-commerce and secondary content management systems.

Added RevolutionCard as a new website payment method and extended existing Bill-Me-Later payment processing to call center and point of sale operations.

Supported business intelligence initiatives using Microsoft SQL Server Reporting Services and Microsoft SharePoint Portal Server.

Instated best practices for error trapping, logging, and critical failure notification.

Assisted with system administration and provided technical support to website customers. BizActions LLC., Remote

Senior Web Developer (December 2006 - July 2007)

Maintained electronic newsletter delivery web application and created desktop dashboard application for clients.

Integrated web front-end with NetSuite ERP back-end.

Assisted with administration and maintenance of Linux servers.

Assisted Customer Service in the resolution technical issues. Crayola, Easton, Pennsylvania

Manager, Business Intelligence and Internet Application Services (May 2005 - June 2006)

Oversaw a staff of seven individuals responsible for the web application development, Lotus Notes workflow development, and business intelligence initiatives.

Collaborated with business partners from Marketing Services, Sales, Operations, and Finance divisions to define strategies and execute web, business process, and business intelligence initiatives.

Supported Crayola's first direct selling business.

Served as member of the Direct Selling Association (DSA) Technology Council.

Managed Windows server environment for development, staging, and production websites.

Worked with third parties for web, e-commerce, and application hosting.

Enabled web collaboration with domestic business and international manufacturing partners. Application Developer Manager (May 2002 - May 2005)

Oversaw a staff of four individuals responsible for web application development, database administration, and Lotus Notes workflow development.

Collaborated with business partners from Marketing Services, Sales, Operations, and Finance divisions to define strategies and execute web and business process initiatives.

Responsible for technical development and support Crayola's first direct selling business.

Worked with third parties for web, e-commerce, and application hosting.

Wrote standard operating procedures for technical duties. Application Developer (June 2000 - May 2002)

Served as webmaster for online properties including and

Launched and supported Crayola's first online storefront.

Collaborated with business partners from Marketing Services division to define strategies and execute web initiatives.

Assisted in B2B development on IBM WebSphere platform. Education


Online Courses (May 2017)

Courses completed: "The Ultimate Career Training Bundle" and "Advanced Business Skills Bundle." Online Courses (March 2017)

Courses completed: "Learn to Code 2016 Bundle," "Learn to Code 2017 Bundle," and "The Full Stack Web Development Bundle."


Online Course (September 2016)

Course completed: "The Complete Ruby on Rails Developer." Millersville University, Millersville, Pennsylvania Bachelor's Degree (August 1992 - May 1995)

Received a B.S. degree in Computer Science.

Graduated magna cum laude.

Northampton Community College, Bethlehem, Pennsylvania Associate Degree (August 1990 - May 1992)

Received an A.S. degree in Computer Information Systems.

Graduated with honors.

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