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Front Office Customer Service

Kaneohe, Hawaii, 96744, United States
$100,000 yr
February 18, 2018

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Greta S. Damuni

**-**** ***** ******, ****, Hawaii 96762



Job Objective: To gain an employment opportunity as a Human Resources Officer where my experience and skills can be used to benefit my employer

Skills and Abilities

•Ability to handle situations with tact and grace

•Great customer service skills

•Ability to keep confidences

•Proficient in Microsoft office

•Ability to multi-task

•High ethics and integrity, team player

•Trust worthy and reliable


Brigham Young University-Hawaii - BS Hospitality & Tourism Management

Work Experience

Special Assistant to the CEO Koolauloa HC, Hauula, HI May 2017 – Dec 2017

•Prepare agenda and monthly board meeting packets for the Board of Directors

•Maintains files on BOD meeting minutes and other business correspondence

•Assist the CEO with composing, editing and preparing documents for correspondence

•Write grant proposals

•Create agenda for quarterly staff meeting, trainings

•Maintain the company’s FaceBook and Instagram pages

Chief of Human Resources Ko’olauloa HC, Hauula, HI Mar 2015 – Apr 2017

•Processed payroll and coordinated employee benefits

•Was responsible for all recruitment and retention activities including pre-employment, post-employment, human resource coordination and termination

•Assisted with HR compliance issues and policies and procedures

•Worked closely with other executives to plan and carry out goals for the Health Center

Dental Front Office Manager/ Biller Ko’olauloa HC, Kahuku, HI Feb 2011 – Feb 2014

•Started up and oversaw new dental program for the health center

•Was responsible for the smooth operation of the dental front office

•Billed insurance claims and posted insurance payments to accounts

•Prepared daily, weekly and monthly department reports for accounting

•Supervised and oversaw administrative duties for a staff of six

Medical Biller/Front Office Manager Ko’olauloa HC, Hauula HI May 2008 – Jan 2011

•Worked in various capacities of billing and front office supervision of staff

References available upon request

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