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Assistant Customer Service

Douglassville, Pennsylvania, 19518, United States
February 17, 2018

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To obtain a full-time position as an entry-level occupational therapy assistant.


Pennsylvania State University, Berks Campus December 2017

Associate Degree in Occupational Therapy GPA: 3.96

Graduated Summa Cum Laude

Relevant Clinical Experience

Phoebe Berks Wernersville, PA Fall 2017

Fieldwork Level II B (320 hours)

Provided occupational therapy to older adults with varying medical diagnoses under the supervision of occupational therapy assistants at a skilled nursing facility that provides short-term rehabilitation services.

HealthSouth Rehabilitation Hospital Reading, PA Fall 2017

Fieldwork Level II A (320 hours)

Provided occupational therapy services to adults with varying medical diagnoses under the supervision of an occupational therapist at a post-acute rehabilitation hospital.

ManorCare Health Services Sinking Spring, PA Spring 2017

Fieldwork Level I B (20 hours)

Observed an occupational therapy assistant provide occupational therapy services at a rehabilitation and skilled nursing facility.

Mosaic House Reading, PA Fall 2016

Fieldwork Level I A (15 hours)

Interacted with members, attended unit meetings, and co-ran an activity focused on leisure skills at an inner-city clubhouse that provides psychiatric rehabilitation services.

Employment History

Sanatoga Court Sanatoga, PA August 2017-

Genesis HealthCare Assisted Living Facility present

Recreational Assistant (per diem)

Develops and facilitates a range of activities for residents with dementia to promote personal enrichment and positive interactions with others. Also, assists with dining tasks and self-feeding.

Sanatoga Court Sanatoga, PA May-August

Genesis HealthCare Assisted Living Facility 2017

Personal Care Assistant (per diem)

Assisted residents with activities of daily living, transfers, and wheelchair transportation. Completed light housekeeping duties and assisted with dining tasks and self-feeding.

Kohl’s Department Store Wyomissing, PA October 2014-Sales Associate (part-time) May 2017

Provided quality customer service and communicated with customers and co-workers in order to complete sale transactions, process returns, merchandise, and maintain the sales floor.

Country Meadows Wyomissing, PA April-

Assisted Living Facility December 2016

Dining associate (per diem)

Completed meal preparation, served meals, and maintained the dining room and kitchen while interacting with residents and co-workers.

Clearances and Certifications

Pennsylvania Child Abuse History Clearance Summer 2017

Background Check Summer 2017

FBI Fingerprints Summer 2017

Certified in First Aid, CPR, and AED by the American Red Cross Summer 2016


Experience utilizing Microsoft Office

Experience utilizing electronic documentation programs including PointClickCare and Rehab Optima

Volunteer Experience

Fleetwood Bible Church Fleetwood, PA

Children’s Ministry Volunteer 2013-present

Youth Ministry Volunteer 2017-present

Assisted with church services at Kutztown Manor (a skilled nursing facility) 2014-2015

References are available upon request.

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