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Inventory controler

Location:
Islamabad, Islamabad Capital Territory, Pakistan
Posted:
February 17, 2018

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Resume:

FARHAN MALIK

Address: Sector G*/*, St no **, House no 9/1 B Islamabad

E-mail: ac4ig4@r.postjobfree.com

Contact: 030********

Marital Status: Single

Religion: Islam

Total Experience: 2005 to 2017

Areas of Expertise:

Departmental Reporting

Team management

Inventory Control

Ware Housing ( Logistic )

Telecom ( Operations, Non-Telco NOC )

WORK EXPERIENCE:

Implementation Team Lead (North) - Huawei Technologies

Project: Mobilink Merger Project – Civil Works

Responsible for uploading nationwide layouts drawings on Jazz portal.

Collecting ATPs folder from Suppliers for submission to the Customer.

Team Lead NOC Ufone - Huawei Technologies

Project: MS Project

Responsible for preparation of Network availability, Operation analysis (Access NW, 2G & Core) and Performance reporting to present in Weekly/Monthly meeting with customer.

Performing different analysis on the basis of Trouble Ticket registration, outages recorded on daily basis, especially repetitive outages to find the fault ratio & to maximize it to the lowest root.

Provide justification and information to customer for day to day queries and issues verbally/email.

Manage Reporting against all activities performed throughout month and all types of faults occurred and fix during month

Single Point of Contact for all faults, escalations and customer interactions in respect to fault resolutions

Interact closely with other fault coordinators/analysts and internal/external work centers in the resolution of all network related incidents.

Ensure minimum Outage time in the network and at the same time maximize the grade of Services.

Providing Full Coordination during Performing Planned Activities.

Looking after all team management, shift schedule.

Ensure timely escalation; follow up, strong communication to regional teams.

Inventory Controller (NORTH) - DHL Global

DHL Global Forwarding Islamabad

Major Responsibilities

Receiving all types of Good shipments & maintaining record in Elog or manually

Working on north on-hold cases, making distribution or putaway for all regions

Receiving Faulty from all regions & shipping them to FRC for repairing.

Record keeping of all Import Documents month wise after verification of invoices

Maintaining petty cash or all expense

Supervising 22 warehouse stock NWD. (Good/ Faulty).

FRANCHISE MANAGER (Nowshera) - Warid Franchise

Major Responsibilities

Oversee all the departments CS, Finance, Sales and Documentation

Responsible for the smooth functioning of the office

Responsible for monthly Revenue of the Franchise

Represent office in all seminars / conferences

FINANCE MANAGER (Nowshera) - Mobilink Franchise

Major Responsibilities

Responsible for requisition and sale of products

Operating Official System (EFICS).

Manage Office Correspondence.

Supervise the Marketing Team.

Analysis of Market Situation and Market Demand.

Requisitions for cards and Jazz load (daily basis), connection and Sims (Monthly basis)

CUSTOMER SERVICES REPRESENTATIVE (CSR) (Nowshera) - Mobilink Franchise

I started my career in Mobilink as a customer services representative (CSR) and soon promoted as a customer services manager (CSM).

Major Responsibilities

Handling all official calls and correspondence.

Solving Customers Problems Regarding connection on daily basis.

Guiding customer about tariffs, packages, all Value added services (VAS).

Handling co-operate sale including billing connection (INDIGO).

Operating Official System (ICRM).

Managing Office Correspondence.

Supervising the documentation team.

Analyzing different CS problems and Demands.

Participating in seminars, trainings, and all refresher courses.

IT INSTRUCTOR (Nowshera) - Govt. English Medium School AC Centre

Major Responsibilities

Teaching Computer Science to Middle and High Classes.

WORKSHOP / TRAINING ATTENDED

Basic Customer Service Franchise Training (BCSFT) 9th February 2007

Held at Pearl Continental Hotel, Peshawar

Blackberry on Going Internet Solution 2006

Held at Pearl Continental Hotel, Peshawar

QUALIFICATIONS

B.Sc (Computer Science)

F.Sc ( Pre-Engineering )

Other Qualifications (Course / Certificates)

Diploma in IT from Dream House Institute of Computer Sciences, Nowshera Cantt.

English Language Course from Bright Institute of Computer Sciences, Nowshera Cantt.

LANGUAGES PROFICIENCY

Urdu, English, Pashto, Punjabi.



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