A competent professional with over 14 years of rich & diversified experience with deep expertise in Program
& Project management, Solution / Technical Architecture, Application Support, Software Development with specializing in Agile Principles, Software Quality, Metric Driven Processes and Cloud Migration Implementation ownership.
Demonstrated experience managing and delivering Geo-distributed teams and complex engineering projects with excellent accolades from all client stakeholders. Having significant experience of managing both SAP and non-SAP programs very effectively and successfully. Action oriented personnel with strong ability to manage and communicate effectively across technology, executive, and business audiences. Worked with clients across Oilfield, Banking and Insurance industries. Certification
CSM (Certified Scrum Master)
ITIL Foundation v2011
Microsoft Certified Professional Developer - Enterprise Applications (MCPD-EA) Microsoft Certified Technology Specialist (MCTS)
PMP - Pursuing
Project & Program Management
Agile / Scrum Methodology
IT Service Management
Cloud Migration Practices
Cost & Budget Schedule
JIRA Agile, Kanban, Rally
Google Cloud Platform, Amazon Web Services
ASP.NET, MVC, C#, HTML5, ColdFusion
Web Services, WCF
MS - SQL Server, SSIS
HP Service Manager, BMC Remedy, BMC Atrium
HP Mercury Center, Test Director
IT Project Manager & Program Manager
Playing role of Program Manager for Schlumberger Houston account with overall North America business ownership.
Managing project budget of >$10m by owning SLB business systems' overall execution. Used AGILE/SCRUM methodology to implement several application changes. Responsible for service levels and project performance, and to ensure the action was taken to address any issues having business impact. Drafted action plans and led meetings with department executives to review project status and proposed changes. Delivered status reports to stakeholders for budgeting and planning purposes.
Headed the cloud migration group with successful migration of several client applications from data center to Google cloud.
Owning Incident, Problem, Change, Release Management processes. Houston, TX 77077 H: 832-***-**** email@example.com 08/2012 to 02/2013
04/2007 to 06/2012
London, UK & Pune, India
12/2005 to 02/2007
Responsible for resource management, impact analysis & risk management. Coordinated with the client and related stakeholders to translate business needs into technical solutions. Directed staffing, budget, and assignment of day-to-day duties to subordinates across different teams, spanning multiple locations, for the life of the project through all project milestones. Managed restructuring of both the work plan and team member allocation in response to changing client needs.
Responsible for the entire life cycle of the project through each phase, including: system design, build, test and deployment for various releases.
Defined project deliverable and monitored status of tasks. Managed development of the work-plan and establishment of project standards and procedures. Monitored team progress and enforced deadlines. Served as the single point of contact for project scheduling and changes.
Executed effective processes for continuous development of Agile projects across the account. Experience working with BMC Remedy, Serena ALM, Agile JIRA, Kanban, TeamForge, VSTS, TFS, Serena Dimensions, HP Quality Center tools
By not losing technical touch, wrote DB objects (stored procedures, triggers, UDFs etc..) using SQL SERVER 2017
Experience using third part controls such as Telerik Kendo UI, DevExpress, Custom Controls etc.. Technical Architect
Lead a development project with "Aflac Insurance" client by playing dual role of Technical Architect and Project Manager for the end to end execution using MS-Dynamics CRM, C#, SQL Server technologies. Assured that product/service/business requirements was exactly translated into agreed functional and technical specifications.
Managed project risks / issues and their escalation process. Managed the road map for product design and development. Identified and developed new business opportunities within organizations and focused on continuous quality improvement throughout the life cycle.
Supervised the work of 8 other software engineers. Created proof-of-concept prototype applications for demonstration and evaluation purposes. Interacted with the onsite coordinator/client for gathering new requirements. Analyzed technical feasibility of the requirements. Defined high/Low level Design documents for new & change requests and new initiatives. I was responsible for conducting code reviews as well.
Coding and testing of the deliverable using Ms-Dynamics CRM, C#, WCF, SQL Server 2008 R2 Defined and reviewed time estimates for new change requests Ensured the deliverable were as per the quality standards. Ensured that all the defined processes are followed by the team. Technical Lead & Senior Software Engineer
Prepared and presented technical proposals for clients. Led design presentations to product management team of 20 resources. Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
Assisted in the monitoring and reporting on website traffic and performance. Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
Developed application framework that served as the cornerstone for a highly successful thin-client web applications strategy.
Developed and managed project plans while providing status updates to management. Prepared technical architecture proposals for enhancements and integration of existing third party software systems.
Senior Software Engineer
05/2003 to 11/2005
Joy Infotech Ltd
Analyzed requirements and used systematic approaches to implement and document the tasks. Recommended and executed plans to improve development tools and processes. Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
Developed Web & Windows applications using .NET,, SQL Server technologies Software Developer
Merlin Solutions Pvt Ltd
Developed Web & Windows applications using .NET,, SQL Server technologies Analyzed requirements and used systematic approaches to implement and document the tasks. Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
Master of Computer Applications
North Gujarat University
Bachelor of Science
North Gujarat University