Maggie Baker

**** ******* *****

California City, CA 93505

661-***-**** – mobile phone

ac4i5a@r.postjobfree.com

Energetic and hardworking team player with excellent people skills seeks a new challenge with an organization that requires an effective and capable employee.

EXPERIENCE

Maggie has worked in several management positions in both large companies and small entrepreneurial firms. Maggie has managed as many as seven employees while coordinating across multiple geographies to ensure excellent customer service. Maggie is comfortable as both an individual contributor as well as a team leader. She has helped grow technology companies and was a key member of the team that built OpenDrives into a thriving technology provider.

EMPLOYMENT

OPEN DRIVES – OFFICE MANAGER 2016 PRESENT

LOS ANGELES, CA

OpenDrives (www.opendrives.com) manufactures data storage systems for media & entertainment customers including Disney, Warner Bros., Fox, ABC, NBC, HBO, DirecTV and many others.

Managed all aspects of running a 41-person staff including maintaining calendars, managing inbound support and service calls and scheduling meetings for the sales team.

Coordinated marketing efforts and managed travel arrangements for executive team

Oversaw the growth of the staff and supported the HR team in onboarding new employees.

Managed trade show attendance and worked closely with the CEO to ensure that the conferences attended by the team operated smoothly.

Worked with the manufacturing team to ensure that supplies were ordered in a timely manner and an accurate inventory was maintained.

J&M EVENTS FIRST CHAIR CASINO TEAM 2014 – PRESENT

LOS ANGELES, CA

J&M Events hosts corporate events, birthday parties and other private events.

Head craps dealer responsible for entertaining corporate customers and creating a fun atmosphere.

Responsible for arranging the installing and setup of private events.

Coordinated with other team members to ensure operation efficiency.

Worked nights and weekends exclusively.

NIAGARA CAREGIVERS MANAGER 2012 2015

LOS ANGELES, CA

Niagara Caregivers provides healthcare services.

Managed new and returning patient intake and verification.

Coordinated patient’s medicinal requirements.

Offered specialized one-on-one patient consulting.

Trained new employees on compliance and code of conduct

Was in charge of creating and advertising daily deals.

Managed all company stats and inventory.

PACIFIC OUTDOOR LIVING CALL CENTER SUPERVISOR 2007 2009

LOS ANGELES, CA

Pacific Outdoor Living has been designing and installing beautiful landscape and hardscape projects since 1999. The company has earned a spot on the Inc. 500 list of fastest growing companies in America two times. Pacific Outdoor Living has a reputation for excellence and unparalleled quality of service around Southern California. All of the company’s competent crews undergo thorough training and certification to ensure the value of their work meets the highest standards of Pacific Outdoor Living’s customers, every time.

Oversaw seven call center representatives and managed their schedules.

Distributed inbound calls among the team of representatives.

Managed geographic planning to ensure optimal routes for salespeople to be in the right location at the right time.

Personally covered all Southern California areas.

Maintained accurate records for weekly statistics and rolled those reports up to senior management.

Made sure that each appointment was properly qualified.

Was responsible for coordinating each appointment geographically to maximize efficiency.

REFERENCES AVAILABLE UPON REQUEST

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