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Administrative Assistant Customer Service

Miami, Florida, United States
February 19, 2018

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Kitisha JohnBaptiste

*** ** *** **

Miami, Florida 33168


OBJECTIVE: To gain more experience and knowledge about administrative work.


Monroe College, New Rochelle, NY

Bachelors of Business Administration in Health Services Administration, granted June 2017

Minor: Entertainment and Media Management

President’s List


New Rochelle Animal Hospital, New Rochelle, NY 10805 April 2015 – July 2017

Administrative Assistant

Introduced to QuickBooks software

Filed and sorted documents

Scheduled appointments and answering phone calls

Entered data into the system and assisted the patients


Marshalls, New Rochelle, NY 10801, May 2016 – July 2017

Sales and Office Associate

Filed and sorted documents

Ensure high levels of customer satisfaction through excellent sales service by following up with customers and providing one-on-one assistance

Process all monetary transactions

Handled basic office duties

University of the Virgin Islands, St. Croix, V.I., June-August 2014

Teacher’s Assistant

Graded papers and exams for 30 students

Prepared and shared class learning objectives daily

Tutored students, ages 17-19, in Algebra, English and Reading.


Good communication, verbal and analytical skills

Very strong proficiency in learning new skills and writing skills

Aptitude for learning new software and database programs

LANGUAGE SKILLS: Intermediate Spanish Speaker

COMPUTER SKILLS: Proficient in Microsoft Word, PowerPoint, Word press, and Publisher

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