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Manager Human Resources

Abu Dhabi, United Arab Emirates
February 19, 2018

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Sacheth Santhosh



+91-889*-***-*** (India)



Skype Id:



Sacheth Santhosh



Age : 32

Date of Birth : 14/08/1985

Gender : Male

Nationality : Indian.

Marital Status: Married.

Passport No : J 7617115

Date of Expiry: 16/6/2021

UAE Residence Visa:

Issued Dt: - 23/12/2014


Permanent Address:


Malaparamba, Calicut

Kerala - 673009, India

Present Address:

Flat No. 1508

Ramee Garden Hotel Apartment New airport road,

Abu Dhabi, UAE

To strive for excellence in the field of human resource development -with dedication, focus, proactive approach, positive attitude & passion and to accomplish organizational goals, to work in a dynamic organization by making an effective & result oriented contribution of my potential, knowledge and experience with fervour excellence and professionalism.

Certified lean six sigma professional with experience in Healthcare and Hospitality industry and proficiency in different facets of Human Resource, managing the entire employee life cycle right from Joining to Exit, Specialized in Employee Relations, Employee engagement, Compensation Management, Conflict and Change management, HR Policies and Benefits, Employee development, Environmental scanning and Process Improvements, Analytical Reports, Performance Assessment and Management Multi linguistic leader possessed with proactive attitude to manage people & capability to think in & out of the box.

HR policy design & employment.

Government Relations.

Recruitment & Retention.

Training and development.

Compensation &Benefits design.

Balance Score Card (BSC).

Performance Management

Reward and recognition strategy

Manpower planning & budget

Organisation Development Initiatives

Industrial Relation.

Team management, Employee Welfare, Employee Relations &

Employee Engagement.

MBA (HR and Finance) - Gold Medal winner International School of Business and Research- Chennai (2010)

Bachelor of Commerce with Income-tax NSS School of Commerce and Management studies Calicut (2008)

Plus Two -Commerce Group Kendriya Vidyalaya Calicut. (2004)

Certificate of Attendance on UAE Labour Law from TATWEER.

DCA (Diploma in Computer Application).

Tally (Accounting Package).

Acknowledged as “A” performer for two consecutive years during my tenure at Taj Hotels.

Received gold medal as special recognition award for excellence.

Honoured with Black belt certification for Lean Six Sigma.

Took part in Afro-Asian games (Kalripayattu).

Best organ player in school level.

HRD & Organizational Effectiveness

Worked as a Cultural Ambassador in line with Business Growth and Changing environment through Internal HR Processes, Diversity & Inclusive Leadership and Leadership Development. Championing HR related issues, ERM (Employee Relationship Management) as HR Head and do have accountability for horizontal work across the organization (e.g. driving HR program rollout and execution across the organization).

Addressing change management, career counselling and retention methodologies for business. Designed and implemented various team building, recreational & motivational initiatives, like, a very basic Reward and Recognition system.

I. Period : December 2016 to till date

Company Profile: VPS Healthcare LLC

VPS Healthcare is an integrated healthcare service provider with 20 operational hospitals, over 125 medical centres, 10,000 employees and medical support services spread across the Middle East, Europe and India. By providing comprehensive patient management at international quality standards across the MENA Region and beyond and to the entire strata of community, VPS Healthcare reflects a brand image of excellence in healthcare delivery system.

Designation : Human Resources Manager

Job responsibilities:

Workplace redesign implementation of staffing restructures and associated cost forecasting of existing and future projects.

Selection, customization and implementation of recruitment and integrated HRM/payroll system specific to the requirements of the UAE and healthcare employees.

Compensation and benefits review followed by the introduction of a new corporate clinical compensation and benefits structure for the organisation.

Job design in collaboration with managers for the formulation of position profiles and person specification.

Review and standardization of HR work flow, process and documentation including contracts of employment to ensure compliance with the UAE labour law.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.

Auditing of HR functions in line with the Department of health(DOH) and Joint Commission International (JCI) standards.

Active participation in the intensive implementation of HR system to reduce usage of paper based records.

Established Policies & Procedures to ensure organisation’s practices are in allying with countries rules and regulations.

Worked in the capacity of being the point of contact with Unit HR Managers of the group to promote functional association by addressing the HR necessities.

Ensured compensation, benefits, salary administration, pay and job classification structure are in line with Group’s strategy.

II. Period : December 2014 to December 2016

Company Profile : Keita Catering Services Abu Dhabi (unit of VPS Healthcare)

Designation : Human Resources Manager

Job responsibilities:

Compartmentalize Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

To improve an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.

Create and uphold seamless co-ordination & co-operation with all departments of the units to ensure maximum cooperation, productivity, morale and improved guest service.

Performed a vital role in designing and implementing Kieta’s own online training software.

Motivates and develops team to ensure smooth functioning of the department and encourage teamwork.

Project work including: improving leadership capability & management development, employee engagement, productivity, new employment contracts, policies and procedures, new HR systems, relocation to new regional HQ, embedding talent management and relocation staff housing of 200 staff.

Ensures that the Department’s Operational Budget is strictly adhered to and that all departmental costs are strictly controlled.

Liaising with organisation’s PRO for timely compliance of companies’ legal documents and renewal of licenses of various outlets.

Ensures legal compliance by monitoring and implementing applicable human resources labour law requirements, conducting investigations, and maintaining records and make recommendations.

Ensures requirements for overseas government are met prior to issuing/applying for employment visa.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.

III. Period: March 2014 to September 2014

Company Profile: Arabian Courtyard Hotel & Spa, Dubai

AWARD WINNING HOTEL, centrally located in Bur Dubai, Dubai, 173 elegantly furnished rooms in traditional Arabic decor including 41 Executive rooms and 23 lavish Suites. A variety of dining and entertainment options are offered.

Designation : Asst. HR Manager (Department Head)

Name of the Unit : Arabian Courtyard Hotel & Spa, Dubai

Job responsibilities:

Manage the functions of recruitment; making sure that the function of the recruitment is performed professionally and on timely basis. Continuously reviewing the recruitment and selection procedure to ensure compliance with the company policy.

Utilize the new methods for recruitment such as post positions to appropriate internet sources, by improving the hotel career page to assist in recruiting. And uses social and professional networking sites to identify and source candidates.

Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads.

Ensures the smooth and efficient running of Human Resources department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

Developed and implemented effective talent and retention strategies, reward and recognition schemes.

Developed and implemented a novel probationary system bearing in mind the business objectives.

Proactively coordinate all visas and immigration activities when necessary and monitor the passports and immigration papers of foreign national associates.

Co-ordinates the administration of the associate performance appraisal system and succession planning.

To maintain database of all passports and residence visas by scanning all documents and directly updating the database when details change.

Monitors the cleanliness and upkeep of associate cafeteria and locker rooms.

Counsel’s associates in career prospects, career developments, personal issues, job related issues, grievance, discipline etc.

Communicates with Public Relations Officer, Labour Offices and have a thorough understanding of the local labour law.

Contributes to the annual budgeting process with particular emphasis on workforce planning, payroll requirements, developmental requirements, uniform, staff accommodation etc.

Coordinate the accommodation for staff and management by regularly inspecting individual staff quarters for cleanliness.

Ensure that utilities i.e. electricity, water, gas are not misused at staff provided accommodation.

IV Period : July 2011 to Jan 2014

Company Profile: Taj Hotels Resorts and Palaces.

Taj Hotels Resorts and Palaces is an Indian chain of hotels and resorts headquartered in the Oxford House in Mumbai. This company is a part of the Tata Group, one of India's largest business conglomerates. Taj Hotels Resort and Palaces records to own and operate 76 hotels, 7 palaces, serviced apartments,6 private islands and 12 resorts and spas, spanning 52 destinations in 12 countries across 5 continents and employ over 13000 people.)

Designation : HR Manager

Name of the Unit : Taj Deccan Hyderabad

Job responsibilities:

Working closely on the Compensation & Benefits for compensation benchmarking surveys, midyear & year-end appraisal (increment & bonus) reviews, providing inputs to the team for an effective C&B strategy for the organisation.

Ensures the business organization follows HR policies and regulations, as well as local workforce laws. Ensures business leaders are making decisions and taking actions that are in accordance with them.

Develop innovative Compensation solutions to aid retention /employee issues

Support the management team in developing and implementing effective talent and retention strategies, reward and recognition schemes. Assist in managing top talent expectations with sound rationale.

Responsible for design and development of the Performance Management policy as per best market practices and oversee the successful implementation and communication of the same

Assist in the setting of Objectives and the formulation of KPI's as well as monitoring of the same

Work closely with management and employees on all grievance issues within the company.

Work closely with senior management to identity, develop and implement training and development programs in line with the business objectives.

Provide senior management and others with various types of employee reports including attrition, absence, compensation, annual leave, overtime costs and headcount.

Facilitate team-building exercises that strengthened core values, enhance morale and broaden the understanding of team work to team leaders and associates.

Responsible for the development and delivery of the employee induction program.

Liaising with union representatives in all negotiations such as shift changes, redundancy criteria and other general IR issues;

Responsible for all statuary formalities and submitting other returns to the labour department as per Shops and Establishment Act.

V. Designation : Human Resources-Manager

Name of Unit : Vivanta by Taj-Kumarakom

Job responsibilities:

Align Human Resources to the strategic goals of the organization in capacity of a Business Partner.

Responsible for recruitment of employees at all levels in Customer Service department.

Responsible for direction, co-ordination and overall human resource function.

Compensation fitment decision aligned to company philosophy.

Leading the performance management cycle (PMS) right from KRA setting, performance and leadership competency review, normalization and increment and promotion cycle. Coordinating with top management. Keeping a track of Probation performance.

Ensuring functioning of Rewards & Recognition(R&R) program at unit level and updating R&R tracker on weekly basis.

Facilitate team-building exercises that strengthened core values, enhance morale and broaden the understanding of team work to team leaders and associates.

Liaising with union representatives in all negotiations such as shift changes, redundancy criteria and other general IR issues;

Streamlined proper induction training for the new hires.

Reduced work force by 5% without service interruptions in less than 120 days after start-up.

Responsible for all statuary formalities and submitting other returns to the labour department as per Shops and Establishment Act.

Full and final process for all resigned/ termination / retired and expiry cases

VI. Designation : Asst. HR Manager (Department Head)

Period : Feb 2010- Jul 2011

Company Profile : Kadavu Resorts (A luxurious 5-star property built on the banks of

the Chaliyar River in Calicut, Kerala)

Job responsibilities:

Conducting interview of the candidates to find out the suitability for the required profile.

Working out various remuneration policies, including pay packages for newly hired employees, and overseeing execution of the same. Issuing offer letter, appointment letters, Confirmation Letter etc.

To design and implement Induction Plans including organizational and functional orientation to ensure smooth employee on boarding evaluating the performance of staffs.

Instrumental in compensation planning, budgeting, distribution and auditing of compensation increments and bonuses for two consecutive years. Designing new salary structure post appraisal, issuing appraisal letters.

Handling PF and ESI formalities and submitting other returns to the labour department as per Shops and Establishment Act.

Maintaining attendance & leave record. To ensure all leaves are approved as per HR Policy. Payroll processing. Approving salary restoration/advances.

Maintaining HRIS and documentation of all personnel information...

Identifying & partner with external facilitators to conduct training sessions

Regularly report status, sending MIS, identifying data gaps, maintaining inwards and publishing daily reports to higher-ups.

VII. Designation : Asst. Internal Auditor

Period : Aug 2007- Sep 2008

Company Profile : KVR Group

A Reputed firm in Selling Bajaj bikes which have branches all over southern part of India and related business in UAE.

Job responsibilities:

Verifying books of accounts

Compiling reports of audit results to senior managers.

Identifying areas of potential efficiency improvements.

Identify any gaps in controls and make practical recommendations.

Branch Visits.

Verifying cash Balance at H.O and Branches.

Verifying stock with stock record.

Verification of Job cards with invoice in service department.

VIII. Designation : HR Assistant

Period : 2005- 2007

Company Profile : Access Computers

Job responsibilities:

Handling leaves records and attendance system.

Maintaining personal files of Employees and documentation.

Updating new hire information in the human resource system database.

Post job openings; gather resumes and applicant information and schedule interviews.

Updating various Excel spreadsheets for employee benefits and various company related spreadsheets.

Time Office Management.


Available on request.


I hereby declare that the above stated information is true to best of my knowledge and belief.

Sacheth Santhosh

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