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Contact Details Customer Service

Location:
Roodepoort, GP, South Africa
Salary:
r15000
Posted:
February 19, 2018

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Resume:

Personal Details

Surname Pooe

First Names Refiloe

Identity Number 880***-****-***

Nationality South African

Languages English, IsiZulu, Sesotho, Setswana and Afrikaans Gender Male

Marital Status Single

Drivers License Code 10

Qualities Self Motivated,

Disciplined,

Able to work in a team & Working Individually.

Contact details

Residential Address 167 Leratong Village

Roodepoort

1724

Mobile Number 078-***-****

Alternative Number 078-***-****

Educational Background

Institution Universal College Outcomes

Course IT- PC End User

Subjects Passed Typing Instructor Deluxe Keyboard

Launching Computer Skills

Introduction to Windows 2003

MS Word 2000 Level 1

MS Excel 2000 Level 1

Institution Boston City Campus

Subject A+ (Hardware & Software)

Year Obtained Still busy

School Attended Saint Boniface Catholic High School Highest Grade Passed Grade 12 (Senior Certificate) Year Obtained 2005

Subjects Passed English

Setswana

Afrikaans

Accounting

Economics

Business Economics

Institution RIMS Infomage

Course Contact Centre- NQF Level 2 “Learnership “

Subjects Inbound

Outbound

Quality Assurance

Customer Service

Duration 12months “Learnership”

Employment history

Company Name Norton Lambrianos Attorneys

Position Debt Collector-“Standard bank credit card” Contact Details 011-***-****

Duration 8 February 2008 till 22 October 2010

Company Name Blue Pen Trading

Position Internal Tracer “Asset recovery”

Contact Details 011-***-****

Duration 1 November 2010 till 28 October 2011

Company Name First National Bank

Position EDC Management “Debt Collector”

Contact Details 087-***-****

Duration 14 November 2011 till February 2017

Achievements/Awards

Best typing student for March 2007 with 91% -43 W.PM

#1 Standard Bank write-off collections team for 2009

Kelly Top Performer Award for May 2012

FNB Quarterly Award for April to June 2012

FNB Top Performer for May 2015

FNB Top Performer for November 2015

Reference

Name Kgosi Ramatsui

Company Name Shapiro Shaik Defries & Associates

Contact Details 062-***-****

Name Monette Smuts

Company Name First National Bank

Contact Details 011-***-****

Name Emelia Sigamoney

Contact Details 083-***-****



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