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Support Windows Server

February 19, 2018

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Vinay Kumar Singh

D.*** shastri nanger T.G road (Garden Reach) Kolkata:-700024

West Bengal

Mobile: - 974-***-****

Email, Background:

Seeking a position to utilize my skill and abilities in the industry that offers professional technical growth. And to acquire the challenging position where my creativity, energy, skill and experience can be applied with new learning experience.


SL No Class name Year Percentage

01 10th Madhyamik (Secondary Exam)

West Bengal

2006 50%

02 12th Higher Secondary Exam

West Bengal

2009 58%

03 Graduation BA General

Shobhit University

2014 76%

2nd Technical Qualification

01 Diploma Hardware & networking

CMC Limited WB

2011 80%

02 PGDSE Software Engineering form

Jadavpur University WB

2016 59%

Training Examinations: - RS software building salt lake project evaluation successfully done 3rd Technical Qualification Computer Fundamentals class. ITC Limited kidderpore factory Basic Computer Certification Exams Successfully. Organization Chart :

1. Ranpac Computer Pvt limited.(Client ITC Corporate MIS IT Helpdesk Support) (1 Aug 2011 to 30th Apr 2015) Four Year

2. ITC Infotech India limited (Head Office) (Client ITC Corporate MIS IT executive roles responsibilities.) (30th Apr 2015 ) to 2017.

Support Work Topics:- Lotus notes mail with mobile devices LN traveler mail configurations

& troublesting, Blackberry MDM Configurations, lotus applications support, video conference point to point with multipoint setup ITC & outside locations with ppt share Polycom devices, skype multipoint video call setup, Networking, software installation & uninstall, Applications support, link software install, network printer & local printer installations & troublesting, windows & iMac pc installations, Virtual desktop support, cisco vpn client support, laptop desktop iMac desktop & laptop configurations, outlook mail support, Polycom video conference devices configurations, Microsoft office word, PowerPoint, excel support, HR application support & troublesting, Sap client software install & configurations, 2008 to 2012 server install

& configurations. Oracle 7.3, Oracle 11g install with support network modem configurations, data recovery, AD tools configurations & host name create User account Unlock support, ITC all division applications install and configurations support, apple iMac, hp, Microsoft Acer call login services center, hp tools call login, multiple job, install windows 10 and troublesting, all kind of software install troublesting, remote support, data card internet dongle install and troublesting, RSA soft token install laptop and mobile handset also, Dhcp server configuration windows server 2012 troubleshoot, Lotus notes mail server configuration and troubleshoot, application server backup and handling, Dual boot Windows 10 and Windows Server, How to fix windows and windows server, etc. Behavioral Skills:

Information technology and always eager to accept and meet new challenges through a combination of hard and smart work.

Monitor remote support, parts of technical issues and notify any king of hard work.

As per requirement In advance or into extra of my work .I used give them technical support to the same.

Manage the all clients and external communication with user through calls and email.

Total work Experience

Six year


FATHER’S NAME : MR, Kishan Pal Singh

DATE OF BIRTH : 16th march 1990

SEX : Male




Language Proficience: - English, Hindi, Bengali,Punjabi. Hobbies: - Play Cricket, technology, Football Games, Gym. Declaration:

I do hereby declare that all the above stated information are correct to the best of my knowledge and belief.

References would be furnished as requested.

Date: Vinay Kumar Singh

Place: KOLKATA Signature

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