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Customer Service/Accountant

Front Royal, Virginia, 22630, United States
February 15, 2018

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Elizabeth Shoemaker

*** ********* ****

Front Royal, VA. 22630

(540) ***-****


Objective: Seeking a position with a progressive organization where my education and

experience will be fully utilized while affording me the opportunity for

professional and personal growth and enabling me to perform as a team player to

contribute to the overall goals of the business organization.

Education: Concord College, Athens, West Virginia

Bachelor of Science in Business Administration with a concentration in

Accounting and Management, July 1989.

Professional Experience:

Dec 1997-

Present: Teledata Systems, Inc., Front Royal, Virginia

Business Telephone Service and Installation,

Formally an AT&T wireless “Authorized Dealer”


Provided accounting functions using the accrual method. Prepared payroll and taxes

such as 941 (FICA), 940 (FUTA), State withholding and State unemployment (SUTA). Performed invoicing, collections and deposit functions. Submitted all financial data at the end of the year for Income tax preparation.

Assistant Technician

Performed on site “service calls”. Service calls included diagnosing defective performance of phone systems or voicemail system. Assisted in moves, adds or changes as to the customer’s request.

Customer Service

1997-2010, Customer service for the wireless mobile phone service division with sales of phones and accessories during the years Teledata was an AT&T “Authorized Dealer”. Customer service was answering questions on the phone and in person about “wireless needs”. Also, performed activations and upgrades and sold accessories over the counter.

Before 1997: Hall Mechanical Front Royal, VA. Office Manager/Accountant

Dickinson Fuel Co., Charleston, WV Accountant

Peabody Coal Company, Charleston WV, Accounting Clerk II

Reliable Mortgage Co., Charleston WV, Loan Review Analyst

Skills: Proficient in Accounting software such as Peachtree and Quick Books, Microsoft Office,

and all general office equipment. Also, can do bookkeeping manually if needed.

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