Summary

Skills

Experience

Kelsey St. Clair

*** ****** ******

Greenwood Lake, NY 10925

M: 845-***-****

ac4hom@r.postjobfree.com

Personable and responsible Cashier with 3 years in retail and customer service. Solid team player with upbeat, positive attitude. Also a dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. I can be described as hands-on, hardworking, highly motivated, and high-performing by my employers.

Strong organizational skills

Active listening skills

Energetic work attitude

Sharp problem solver

Dedicated team player

Positive attitude

Focused and driven

April 2015

to

February 2018

Pennings Farm Market Warwick, NY

Server

Cleaned and prepared various foods for cooking or serving Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers

Inspected dining and serving areas to ensure cleanliness and proper setup Informed patrons of establishment specialties and features Performed serving, cleaning, and stocking duties in establishment Maintained up-to-date knowledge of restaurant policies regarding payments, returns and exchanges.

Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the restaurant. September 2017

to

December 2017

Forever 21 Woodbury, NY

Sales Representative

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Excelled in exceeding daily credit card application goals. Computed accurate sales prices for purchase transactions. Worked as a team member.

Managed quality communication, customer support and product representation for each client.

Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Communicated all merchandise needs or issues to appropriate supervisors. Education and Training

Activities and Honors

Monmouth University West Long Branch, NJ, United States communications

Communications, English and Journalism coursework

Coursework in Public Relations

Rockland Community College Suffern, NY, United States Hospitality

Coursework in Event Planning

MU Youth Activist Club

Helping Hands of New Jersey