Mariana A. Zamora

**** **** *. ******* ****, Jersey City, NJ 07306 Phone: 702-***-**** Email: M ac4hle@r.postjobfree.com Education

University of Nevada Las Vegas, L as Vegas, Nevada Graduated, May 2017 Bachelor of Arts: Political Science

● Cumulative GPA: 3.46

● Courses Included: Research Methods, Public Policy: Public Analysis and Analyzing Public Issues Moreno Valley High School, Moreno Valley, California June 2013 High School Diploma

• Honor Roll for Outstanding Academic Achievement

• Member of the National Honor Society

Work Experience

Firehouse Subs- Las Vegas, Nevada August 2014- June 2017 Supervisor

● Handled Client and Management Relations in order to meet the company’s daily goals on time and in an efficient manner.

● Increased customer satisfaction by creating a customer focused environment and empowering staff members to deliver exceptional customer service.

● Responsible for greeting and assisting guests, answering phones, questions or concerns.

● Utilized Excel Spreadsheets in order to create employees week to week schedules. Latin Chamber of Commerce- Las Vegas, Nevada February 2011- May 2011 Researcher

● Analyzed and collected data in order to identify and assess’ issues affecting the community in Las Vegas.

● Prepared report for Board of Directors and educated the community on how to reduce or solve possible problems affecting their everyday life.

● Met project deadlines, while being in charge of a team. Leadership

Upward Bound Interviewer - V olunteer February 2017

● Conducted mock interviews for high school students, in order to help them better understand the interviewing process and how to answer specific questions.

Annual Ward 5 Teen Hall M eeting- V olunteer October 2014

● Developed an understanding of policies such as Fight for 15 and DACA, in order to help future generations be more aware of laws and policies affecting their everyday life. L ife Care Centers of America - V olunteer Coordinator August 2013- March 2014

● Coordinated recreational events for residents, such as holiday dinners and movie nights

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Skills

● Proficient in Microsoft Word, Excel, Powerpoint and Outlook

● Fluent in Spanish

A ctivities

● Guitar, Drawing, Writing

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