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Customer Service Training

Colombo, WP, Sri Lanka
1000 USD
February 15, 2018

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Curriculum Vitae

Personal Information

Name Osanda Sudesh

Surname Ranthunga Munaweera Arachchige

****, **** ********

Date of birth

***/*, **********, *********, ******.


Telephone 011-***-**** (Residence)

Mobile 077-***-****

E- Mail

Educational background

Primary education - Ghothami primary school Gampaha

Secondary education - Bandaranayka Collage Gampaha

Ordinarylevel results (2002)

English A Maths C

Social studies & History A Sinhala language & Litrature C

Music (western) B Buddhism C

Electricity & Electronics B Geography C

Science & Technology C English Literature W

Advanced level results (2006/2007)

Studied in math stream

Chemistry S

Physics S

Combined mathematics F

General English B

Other educational qualifications

Studied on basic computing at TEC Srilanka.

Successfully finished Graphic designing diploma at TEC Srilanka.

Have obtained diploma in airline cabin crew & customer caring at airline training academy


Obtained Private Pilot license (PPL) under Skyline aviation (PVT) LTD. issued by civil

aviation authority in Srilanka along with 47 flying hours. (2009-2011)

Have obtained IELTS examination certificate along with score band 6.

Successfully completed Commercial pilot license (CPL) with Cosmos Aviation and Asian

Academy of Aeronautics in Maldives along with Instrument Rating and having 180 hours

under the license. (2012 - 2014)

Completed Airline Transport Pilot License (ATPL) examination in Civil Aviation Authority

in Sri Lanka in 2016 March.

Converted my Maldivian CPL/IR to Sri Lankan License in 2016 October.

Currently following German Language course at Goethe-Institute in Colombo 07.

Work experience

Worked as Contact center associate at Dialog Telecom PLC. for fourteen months.


Worked as Customer service agent at Srilankan Airlines for three months. (2009)

Worked as Operations executive at Tsua Lanka Tours (PVT) LTD. for 6 months.

(2015- 2016)

Worked as a part-time ground instructor with new TRO in Sri Lanka for 2 months.

Extra-curricular activities at the school

Assistant secretary of the college Computer association 2001

Secretary of the college Computer association 2002

Member of the college debate team

Member of the collage environmental society

Secretary of the college Aeronautical association (2004-2005)


Web browsing






Dr. Rumi Ruben Mr. W.G.G.A. Dharmasiri

Consultant Psychiatrist

Karapitiya Hospital Senior Asst. Director

17, Pedler St. Domestic Operations Deaprtment

Galle Fort, Galle. Central Bank of Sri Lanka

Cont. 071-***-**** Cont. 011-***-**** / 077-***-****


I hereby confirm the above information to be correct to the best of my knowledge.

Osanda Ranathunga 06.02.2018

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