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Technical Support Supply Chain

February 17, 2018

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Emebet Siyum Atilaw

Phone: +************

Hawassa, Ethiopia


Dear, Sir/Madam:

At the very outset, I would like to introduce myself as positive and self-motivated individual who is willing to explore new horizontal.

I am applying for a vacant position that your organization has displayed in relation to my qualification, interest, experience and working capability. I have BSc. Degree in information System. I think I will contribute a viable, sustainable and truth service to the program of this organization. Therefore, I politely request your organization hire me in this vacant position. I am looking forward to hear from you soon, as it would be my pleasure to provide you any additional information you may need. For any detail, please find my attached CV. For any urgent message you can contact me through my Email address or through my mobile phone.

Thank you for your acceptance.

With best regard

Contact Information

Name: Asefa Moges Nigatu

Address: Hawassa, Ethiopia

Cell Phone: +251910420605


Personal information

Gender: Femel

Age: 23

Marital status: Single

Nationality: Ethiopian


Bachelor of Science Degree in INFORMATION SYSTEM from Hawassa University on Nov, 2016

G.P.A. 2.46

Summary of Qualifications

Outstanding academic record. Achieved Dean's list for 8 semesters and CGPA of 2.44.

Proficiency in various programs, operating systems and applications.

Expert at finding and resolving malfunctions, using exceptional technical and communication skills to ensure minimization of downtime and optimal computer performance.

Technical Qualifications

Programming languages: Python, C++, CSS, JavaScript, HTML, XML, PHP.

Software Applications: Microsoft Suite (Excel, Word, Access, Power Point, Publisher), Adobe Photoshop, FrontPage/Dreamweaver, macromedia Flash.

Database Management: Database SQL command, MySQL.

Operating Systems: Mac OSX, Windows XP professional, Windows7/8/8.1/10.

Network: firewalls, routers, switches LAN, WAN, WLAN infrastructures

Protocols: TCP/IP, DNS, DHCP, HTTP

Professional Experience

IT Experience (From Sep, 2016 – Mar, 2017)

Electronics maintenance for 6 months at private shop in Hawassa. Electronics maintenance (Computer, Printer, Photocopy Machine, Cell phones etc.)

Everest Apparel (Ethiopia) S.C. (From April, 2017 – Present)

On IT expert position for 10 months in Hawassa Industrial Park, Everest Apparel(Ethiopia) S.C.

Responsible for implementation of programs, software and hardware were installed and operated at peak efficiency.

Accountable for long-term and day-to-day maintenance and technical support of computerized equipment’s including suggestion solutions and analyzing requirements to meet user needs.

Install, configure and maintain network services, hardware systems and peripheral equipment/devices.

Performed diagnostics and troubleshooting of system issues, and maintained equipment inventory lists.

Implementation of enterprise resource planning (SAP System) and MU Supply Chain Management Systems.

Soft Skills

Good coaching, team training and monitoring skill

Good team work skill

Good organizing Skill

Good planning and time management skill

Facilitating Training Skill

Flexible, sociable and negotiating skill

Language Amharic and English


Tutor computer students.

Give training for students when new technology or software is implemented.


Eyerus Siyum (PhD)


Research and Postgraduate program coordinator

Phone +091*******


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