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Customer Service Nursing Home

Griffin, Georgia, United States
February 16, 2018

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P.O.B. ***

Griffin, Georgia *****

Phone 770-***-****


Fax 678-***-****

Kelly Lanier Wise E-mail:

Objective Dedicated Nursing Home Administrator seeking full time position with challenging health care organization in which to utilize expertise and training in field.

Highlights: Ability to manage a fast-paced, high acuity environment

Exceptional business development, customer service, clinical and training skills

Precise knowledge of Medicare/Medicaid rules and regulations

Working knowledge of financials

Outstanding leadership through positive incentives

Firm working knowledge of personal care regulations

Work Experience

09/05-Present Interim Administrative Services

As a one person Administrator service I have a survey proven track record for Nursing

Home services with some of the largest company are in the country. Whether there is an Administrator

Change, survey issues or Ownership changes I have been able to provide license coverage mandated by

The federal government. While challenging I seek to obtain a permanent position. A list of companies I

Have served will be made available along with a reference list if requested.


02/03-04/04 Roberta Health Care, Inc. Roberta, GA

Responsible for 100 bed skilled nursing facility.

Director of Environmental Services

1999-2003 Westbury Medicare Care Home, Inc. Jackson, GA

I was responsible for the housekeeping and laundry departments of a 196 bed skilled nursing facility.


1996-1997 Griffin Health Care, Inc. Griffin, GA

147 bed skilled nursing facility.


1995-1996 Geriatric Health Services, Inc. Conyers, GA

I served in the capacities of Assistant Administrator and Administrator in this small nursing home chain.

1985.1994Kip’s Enterprises

Management position in a small family owned operation in a number of roles.

Education 2006 South Carolina Nursing Home Administrator License #12147-N06

1994 Georgia Nursing Home Administrator License # 4045

1991 Mercer University Masters of Service Management

1986 Valdosta State University Bachelors of Business Management

Community Eagle Scout

Boy Scout Leader

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