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Customer Service Medical Assistant

Location:
Norfolk, VA
Posted:
February 16, 2018

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Resume:

Professional Summary

Upcoming graduate of the Medical Assisting program at Centura College. Proven ability to work as part of an inter-disciplinary healthcare team from patient care to office management. Committed to patient satisfaction and safety through superior customer service and attention to detail.

QUALIFICATIONS:

Blood Pressure Pregnancy Testing

Vital Sign Injections/ Immunizations

EKG’s Patient Education, Health Stream

Urinalysis Medical Computer Skills/ Applications

Glucose Testing Medical Office Procedures

Phlebotomy Front Desk Procedures; (EMR, EPIC) Athena

Laboratory Procedures Medical Billing & Coding

Work History

Kroc Center Hampton Roads 2016- 2018

Medical Assistant Volunteer Norfolk, Va.

Performed treatment room procedures, including vital signs (blood pressure, respiratory rates, glucose counts, and pulse pressure.

Interview patients to obtain medical information.

Knowledge of principles and processes for providing patient and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of client’s satisfaction.

Charlie’s Firehouse Sub’s 2015 -2016

Cook Virginia Beach, Va.

Able to work in a fast-paced environment.

Accountable for the preparation of the guest’s order.

Able to communicate effectively with guests and handle questions and concerns in a professional manner.

Team player and always thanked the guest sincerely for their business.

Maintained a safe work environment, adhering to all established food and safety guidelines and able to lift up to 50 lbs.

Sentara Nursing & Rehabilitation Center 2014-2015

Certified Nursing Assistant Volunteer Virginia Beach, Va.

Performed baths/ modified bed baths, making open/ occupied beds, assist with transfers and daily feedings.

Performed treatment room procedures, including vital signs (blood pressure, respiratory rates, glucose counts, and pulse pressure.

Maintained professional relationship with clients and staff, utilized excellent communication skills.

Education

Centura College Associate of Occupational Science in Medical Assisting 2016-2017

Certifications

CPR, Certified Phlebotomy Technician, Certified Electrocardiography Technician, Registered Medical Assistant



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