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Engineer Windows Server

Mississauga, Ontario, Canada
February 16, 2018

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Dwarkanath Yadav

*** ********* ******, *******, **, Canada, M5A3X1 PH: 438-***-**** Email:


I am an Electrical and Computer Science graduate with a passion for the IT industry. I possess good analytical, troubleshooting, organizational and communication skills. In addition, my experience as a Systems Engineer allowed me to develop great knowledge in software development, enhancement and production support on technologies like Java, Mainframe, system monitoring, troubleshooting network or application layer support. During my master’s degree, I worked on cloud platforms like Amazon wed Services, Microsoft Azure and Google cloud. This opportunity to work on new technologies has given me a good knowledge and understanding of cloud platforms. I am looking forward to demonstrating the same level of dedication and enthusiasm, as well as Learning new skills will develop my career in the IT industry.


September 2014 – June 2016: Concordia University

Masters in Electrical and Computer Science Engineering – CGPA: 3.38

August 2007 – May 2011: Mumbai University

Bachelor in Electronics Engineering – Grade: First Class

Relevant Courses: Computer Networks, Digital System Design & Synthesis, Cloud Computing, Higher layer, Telecommunication Networks, Real Time Multimedia Communication Over Internet.

Project and Technical skills

CloudBox using Amazon Web Services (Dynamo DB and S3):

Implemented online cloud storage application using Amazon S3, Java, Eclipse.

UI development for Home Automation System:

Developed Android App using JAVA to Control home appliances by interfacing it with Raspberry PI module.

Library Management System:

Implementing Central library system for storing and viewing books. Then viewing books available in various colleges on a single platform.

The project enabled us to add different users and is controlled by an admin account.

Admin account had features to make changes to the existing library stock. Users can check available books and checkout books in the library and check in books.

Tools : Eclipse IDE, MySQL, Java, GitHub.

Technical Skills: Java, JavaScript, Shell/Bash scripting language, Python, MySQL, C, C++, HTML,

Cronjob, Jira, Jenkins, GitHub, Hadoop, AWS, Microsoft Azure, Nagios (Application

Monitoring), Puppet.


Cisco Certified Network Associate (CCNA).

AWS Cloud Development (Pursuing).

Employment History

Sr. IT Operation Analyst: RBC, Toronto, Canada Dec 2017 - Current


Production support on Linux/ Windows server, production support, System Automation using Python and Java. Network and System analysis and troubleshooting. Planning for migration to Cloud platform (AWS/ Azure).

System Analyst: RBC (Tundra Technical Solution), Toronto, Canada June 2017 – Dec 2017


Technology: Unix, Java, SQL, Windows Server 2008/2012.

Supporting and building desktop application for telecom support team using Java, MySQL, Maven.

Maintaining user’s database and developed SQL queries, provided L3 support for the issue resolution.

Resolving software issues and Bug fixing.

Performed unit testing, system testing and integration testing using JUnit.

Voice Application Support: 2Nature, Tele Manager, Cisco CUCM, (my Services), Bell Station CM, Microsoft Office 2013, Office 365, VMware ESXi.

Telecom Provisioning & Services assisting in day-to-day support.

Technical Analyst Level 1 & 2: Atelka It Solutions, Montreal, Canada Oct 2016 – May 2017

Projects: Rogers & Fido


Performed unit testing, system testing and integration testing.

Providing Level 1 & Level 2 support for the issue resolution.

Managed and resolved incident tickets opened by clients as well as those logged by event monitoring system.

Systems Engineer: Elcome Integrated System Ltd, India November 2011 – July 2014

Project: HDFC Bank (September 2013 - July 2014)

Technology: Unix, Java, SQL, HTML, Unix/Linux, Mainframe, Windows Server 2008/2012.


Used JavaScript for client side validations in the JSP and HTML pages.

Developed SQL queries in Oracle, provided L3 support for the issue resolution.

Support global customers with customized Windows Server 2008, RHEL/Centos configurations and troubleshooting through our global queue system.

Assisted UAT and Regression testing teams and preparing their test plans.

Performed unit testing, system testing and integration testing.

Handling project supporting tasks like effort tracking, issue tracking and defect tracking

Installed, configured and integration of various services like Linux Server setup, DNS, DHCP, NFS, Samba, SSH.

Managed and installed patches and software packages.

Managed and resolved incident tickets opened by clients as well as those logged by event monitoring system. Writing scripts for cronjob entries and maintaining various log files.

Helped documentation which allowed the 24/7 operations department to troubleshoot and correct problems without needing to page other employees.

Interest and Activities

Playing Lawn Tennis, Cricket, Swimming.

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