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Customer Service Data Entry

Location:
Dallas, Texas, United States
Posted:
February 16, 2018

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GLENDA CAMPBELL

PROFESSIONAL EXPERIENCE

KENCO, Dallas, TX May 2016 – Mar 2017

Customer Service Rep / Administrative Assistant

Assisted with high call volume

Communicated with carriers and truck drivers

Responded to high email volume/ data entry

Planned load for truck drivers/ departed

Verified routes with truck drivers

Worked on multi screens on computer

Maintained filing systems for confidential records and reports

Assisted with various projects assigned by manager

Prepared monthly reports in Microsoft excel

Communicated internally and externally using Microsoft Outlook

Created and maintained various documents using Microsoft Word

ELECTROLUX, Dallas, TX Aug 2015 – Apr 2016

Administrative Assistant

Data Entry

Prepared associated tracking sheets

Logged Bill of Ladings and inbound orders

Filing

Worked on multi screens on the computer

Prepared monthly reports in Microsoft excel

Communicated internally and externally using Microsoft Outlook

Created and maintained various documents using Microsoft Word

WALMART, Dallas, TX Jul 2009 – Aug 2015

Customer Service

Deal with high volume of money, cash checks, data entry, wire transfers

Answer multi phone calls while multi-tasking

Operated cash register, cash handling, check casing and data entry

Interacted with and aided over 100 customers per day to ensure great customer service

Trained new associates in cash handling

NEW BOSTON NURSING CENTER, New Boston, TX Jun 2004 – Apr 2008

Dietary Assistant

Prepared meals for residents

Planned and ensured meals were served in a timely manner to over 60 residents

Maintained Safety Guidelines

Promoted friendly hospitality

ACCESS CAPITAL CREDIT, Dallas, TX Jan 2002 – Jul 2004

Customer Service Representative

Excellent customer service

Collected payments on past due bills loans, and other payments

Managed overdue accounts

High volume inbounds and outbound customer service calls

Set up repayment plans

Data entry

EDUCATION

UNIVERSITY OF PHOENIX, Dallas, Texas - Bachelor’s Degree



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