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Sales Customer Service

Location:
Lancaster, Pennsylvania, United States
Posted:
February 13, 2018

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Resume:

Hiring Manager,

For the past ** years, I have been successful in the field of outside sales and marketing. Regardless of the product or service that I have marketed, I have found that building relationships has been the key to my success.

I am a highly energetic, personable, and ethical business development professional. I am driven to exceed goals and company quotas. I am proficient with SalesForce, Word, Excel, Access, and Quick Books. I also have experience and have quickly learned proprietary Sales and Marketing management applications..

Regardless of the product or service I have sold and/or marketed, I have quickly become successful in that industry. I feel the same will hold true when marketing the services of your company. I was born and raised in the Lancaster-York Community and have developed strong business relationships for the past 30 years. I was a football and baseball coach for our school district, V.P. of the Booster Club, and took our adult softball team to Nationals. I am also a member of the Dauphin and Lancaster County Business and Networking Clubs. Finally, I am a member of an international brotherhood that has been around for over 200 years in this country.

If you feel that strong sales and marketing skills, a solid knowledge of medical insurance policies, and a deep and trusted community network would add value to Foundation’s Mission and Vision, please feel free to reach out to me. I am excited to get involved with the epidemic that is plaguing our society and would love to help resolve the problem for generations to come.

I can be reached at 717-***-**** or by email at ac4gka@r.postjobfree.com.

Sincerely,

Scott Edwards

Scott Edwards

4 Gary Drive, Lancaster, PA 17602

717-***-****

PROFESSIONAL OBJECTIVE

To utilize my sales and marketing experience and results driven approach to ensure successful achievement of the mission, vision, and goals of your company.

HIGHLLIGHTS OF QUALIFICATIONS

Seasoned professional with 20 years of sales and marketing leadership. Proven expertise in marketing, presentations, and new business development with a strong knowledge of plan implementation. Noted for outstanding sales performance and team motivation. Excellent in training the foundational skills of business development, negotiation, motivation, organization and closing the deal. Can sort tasks according to order of importance and urgency. Ability to prioritize and delegate the tasks at hand. Award winning customer service. A true sales leader who understands how to execute sales strategy and build relationships while making the experience positive for my team and the clientele.

PROFESSIONAL EXPERIENCE

GreenWay Fence - Regional Account Manager 2014 - Present

Obtain and manage new business clients via business-to-business sales and marketing. Introduce the benefits and value-adds of products and services for Greenway Fencing Products. Build relationships, analyze business and prepare proposals. Highlight the advantages of our services vs. the competition. Provide consistent and fast follow-up, stay connected with the client, and bend over backwards to ensure their needs are met.

Benefit Visions, LLC - Benefits Account Executive 2014 - 2016

Solicit new customers by phone, internet, trade shows and in person. Educate clients on network benefits, coverages, co-pays, limits, etc. Identify client’s needs and tailor a benefits package that accomplished such. Continually trained and kept abreast of industry and policy changes throughout the industry. Became the office’s top sales person in just three months.

Mission Arms Group - Regional Sales Manager 2010 - 2014

Managed independent sales groups east of the Mississippi river. Developed commission programs, selling programs, managed sample accounts, aided in collections and interfaced with Customer Service and Warranty departments. Planned and attended trade shows. Maximized sales through internal marketing program. Presented new marketing initiatives to key national vendors. My sales organization tripled sales during my tenure.

HomeFirst Lending, LLC - Regional Sales Manager 2006 - 2010

Managed sales for the real estate, title, and mortgage businesses of HomeFirst. At our peek, my team of 45 employees consisted of 9 branch managers, loan officers, title representatives, and a development community team. My responsibilities included hands on training and motivation of the Branch Managers and Loan Offices in new business development, pipeline management, and client satisfaction. Designed new direct mail campaigns to solicit new customers and referrals. Created new marketing pieces to solicit customers who were no longer active. The marketing piece was a great success and the production from this idea helped the northeast region become the top producing region in the nation. Our new home sales went up 24% the first year.

Statewide Lending, Inc. - Sales Manager 2000 - 2006

Worked closely with the ownership to turn a single branch office into a four branch company with branches in MD, PA, NJ. Hired and trained 27 outside and inside sales people the first 18 months. Operated a telemarketing department and trained 10 telemarketers on how to make an effective cold call. The company increased their sales from $8 million a year to $8 million a month. Many of my hires went on to be Branch Managers. I trained loan officers on how to obtain realtor business, business referrals, as well as effective pipeline management.

PROFESSIONAL PREPARATION

-1985 – 1989: Marketing – Millersville University, Lancaster, PA

-Series 6 & 63 Licensing to sell financial services

-Life & Health Insurance Licensing

-Completed extensive Corporate Training Programs, Certifications, and Seminars

-Industry related coursework completed: Grover Gouker, Dale Carnegie, Zig Zigler, etc. Public Speaking Courses and the Art of Cold Calling

PERSONAL DEVELOPMENT

-Coached football, baseball, and softball for youth and adult

-Active member of Church and Brotherhood Societies

-Member of Lancaster/Dauphin Count Business Networking Groups

-Vice President of Highschool Booster Club

-Enjoy golf, fishing, traveling, and family time



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