Supply Chain Professional with strategic and technical background; 7+ years’
experience meeting and surpassing customer expectations, analyzing processes for continuous improvement, eliminating waste and making excellence a habit. Qualifications include:
• Use data analysis to implement solutions that produce results, which improve customer service, reduce costs and improve KPI (key performance indicator) metrics
• Build customer relationships as the point of contact for internal and external customers; communicate clearly with clients on account status, expectations, short-term deliverables and long-term goals
• Collaborate with department managers to ensure proper policies and procedures are being followed and coordinate metrics for continuous improvement projects
PROFILE
JAVASCRIPT LANGUAGE CODING
FullStack Academy - Chicago
2016
BS, BUSINESS ADMINISTRATION
University of Missouri – St. Louis
2010
ADVANCED SPANISH IMMERSION
University of Belgrano – Buenos Aires,
Argentina
2009
KEY SKILLS
Marietta, GA
ac4gk0@r.postjobfree.com
PROFESSIONAL EXPERIENCE
SUPPLY CHAIN ANALYST
CRANE WORLDWIDE І FEB 2016 –NOV2017
• Build customer relationships as the point of contact for internal and external customers; communicate clearly with clients on account status, expectations, short-term deliverables and long-term goals
• Manage account activity, EDI (electronic data interchange) orders, research EDI billing failures, work with IT to improve information flow thru EDI and other systems
• Create SOP’s (standard operating procedures) to organize supply chain process and create a template for aligning sales, operations and customer expectations
• Utilize data to negotiate rates with airline vendors to reduce costs for transit lanes
• Analyze reports for rates + costs to determine areas for continuous improvement
• Find trends in rates and routes; Correct pricing and routing errors in order management system; Analyze vendors and methods to find ways to reduce costs, errors and time-costing processes
CHRISTINA HORTON
PROJECT MANAGEMENT DATA ANALYSIS
SUPPLY CHAIN MANAGEMENT CUSTOMER RELATIONS
Project Management
Customer Relations
Supply Chain Management
Data Analysis
Advanced Excel + SQL
Continuous Improvement
Problem Solving
Results driven
Project planning
Skillful Communications
Negotiation
EDUCATION
(CONTINUED)
PROFESSIONAL EXPERIENCE (continued)
CATEGORY BUYER
THE DUTCHIE GROUP SEP 2013 - FEB 2016
• Research products to keep current with industry trends and pricing within the consumer product goods space
• Develop strategic and tactical plans to improve profitability, quality and customer satisfaction of products
• Analyze existing products, determine whether to revitalize underperforming products or discontinue
• Source products and manufacturers for private label distribution, order samples, negotiate price points, conduct market research and seasonality of products
• Assist with marketing strategies for product launch, set budgets, assist with product review programs
• Create and maintain listings of products on different marketplaces
• Monitor inventory levels, ensure timely restocking on all online sales channels PROCUREMENT SPECIALIST
AFN І NOV 2012- JUNE 2013
• Responsible for strategic sourcing and negotiating rates with transportation vendors to meet margin requirements and ensure maximum profitability.
• Execute daily purchase orders for various special projects
• Work with suppliers to resolve contractual service deficiencies
• Create new revenue opportunities through reliable service and constant communications with customers
• Assist in negotiations including final pricing and the establishment of new project contracts.
• Gather and report metrics for overall supply chain performance analysis, analyze for price/billing variances, on-time percentages, etc. AIR EXPORT GATEWAY SUPERVISOR
DHL І AUG 2010- NOV 2012
• Complete airline booking, review airline contracts
• Process and close MAWB (master airway bill) for consolidations and back to back AWB’s
• Maintain, develop and cultivate local relationship with carriers.
• Preparation of export documentation, meet airline and customs requirements
• Address AES (automatic export system) errors/rejections and issues
• Obtain best route times for shipments, obtain spot code on all special negotiated rates with carriers
• Ship dangerous goods in accordance with guidelines and safety regulations CHRISTINA HORTON