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Customer Service Sales

Charlotte, North Carolina, United States
February 13, 2018

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LaKeisha Martin

**** ********* ****,


Charlotte, N.C. 28211


Career Objective: professional individual with continued focus and commitment to Customer Service. A self-starter enjoys collaborating with other to meet organizational goals. To utilize my skills in exceptional with customer service. Strong analytical and planning skills, combined with the ability to coordinate the effort of many to meet organizational goals. Self- motivator with high energy.

Employment History

Leasing Agent- Pinnacle Management Company, Charlotte, N.C

2006-2009 Greet prospects and qualify by covering all criteria (ask question, utilize completed guest cards etc…

Utilizing Tax Credit procedures and the with Charlotte Housing Authority Section Eight Vouches process, maintain complete the 59 units allotted tax credit, 96 market rate units. Communicated with building tenants the importance of modeling community building behaviors and resident’s expectations applied corrective action policies to include. Leases and market vacant and upcoming apartments.

Completes all leasing paperwork.

Complies and process applications to approval.

Explains leases and all appropriate addenda to new resident.

Walk apartments and reports all necessary improvements.

Assist with residents relations.

Keys in all fees, deposits, and new lease information.

Show apartments to prospective leases.

Accepts and completes Notice and Vacated forms.

Accepts rental payments.

2001-2006 Cashier Worker- Charlotte Mecklenburg Schools

Managed operations and sales for school cafeteria. Handled cash intake to cafeteria sales, made daily deposits. Performed inventory control. Completed required reports, including compute invoices. Prepared food according to standardized recipes and school district requirement. Periodically checked food temperature to ensure that it is not too hot nor cols.

1998-2001 Cashier- Pizza HUT, Charlotte, N.C.

Performed preparation work, and prep, cook,. Handled various, Greet in coming customer as well as incoming calls. Answering all incoming telephone and place orders via. Handle cash, credit cards, and coupons transactions. Waitress if needed in dining room area. Team player.


American Academy

Reference upon Request

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