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Customer Service Data Entry

Winston-Salem, North Carolina, United States
February 13, 2018

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Winston Salem, NC *****


I am seeking a challenging position to enhance my current skills, a position that has the potential for career growth and development, and contributes to the success of the organization. Duties and responsibilities most widely used include customer service, data entry and general office administration. EMPLOYMENT EXPERIENCE

Walmart Associates – Phone Operator

2016- present

Winston Salem, NC

. Scan customers items

. Cash checks and process money orders

. Train all new cashiers and CSM

. Answer all calls to store and transfer the customers to the correct department

. Open fitting room for customers that want to try on clothing Washington Nationals – Guest Services

2008 – 2015

Washington, DC

Ticket Taker

Scan tickets for fans as they enter the ball park

Show them to their seats

Document all information from fans if they are having any complications

Make sure that fans come in the ball park by entering through the turn styles Sparks – Temporary Agency

2007 - 2008

Washington, DC

Receptionist/Mailroom Operator

Answer telephones, route and screen calls

Responsible for the coordination of all mail into and out of the office

Open and sort mail, collect and distribute parcels

Monitor the access of visitors

Courteous, professional, and helpful

Use multi-line telephone system

Inform other employees of arrivals

Catholic Charities of Washington, D.C.


Administrative Clerk/Receptionist

Perform word processing

Sort mail

Copy or fax documents

Check files at regular intervals to make sure that all items are correctly sequenced and placed.

Implement changes to the filing system when necessary

Make copies of records and distribute them

Keep track of materials removed from the files, to ensure that borrowed files are returned

. Answer telephones, route and screen calls

. Update conference room calendars using Outlook

. Responsible for the coordination of all mail into and out of the office

Courteous, professional, and helpful

. Gather client personal and financial information and direct them to the proper waiting rooms

Use multi-line telephone system


Strayer University

Business Associates Degree

Washington, DC

Graduated High School Diploma June 2000

REFERENCE - Available upon request


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