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Customer Service Representative

Vancouver, British Columbia, Canada
February 14, 2018

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Roberta Yee

*** ***** ****** *****

Vancouver, BC Phone:604-***-****

Administrative Assistant

Key areas of Skill

§5+ years of Office Experience from filing, scanning, faxing, mail and general office tasks

§2 years of Data Entry experience with insurance claims, golf club invoices, liquor distribution inventory

§Inventory control of retail store

§Order Entry/calltaker of courier company

§Market survey research for market research firm

§Filing online and print ad forms for local phone company

§Preparing mail, packages for delivery for local cell phone company

§Preparing payroll reports for payroll company

§Customer service representative for local cell phone company

§Updating phone lists for local community youth organization

§Proofreading claims for health insurance company

§Scanning forms for document preparation company

Work Experience

Calltaker – Altis HR 2017

Cashier/CSR – Action Cheque Cashing 2016

Field Sales Rep – 2015

Field Sales Rep – 2014

Customer Service Representative – Impark Canada 2013

Cashier, Sales Clerk – CKC Curios 2006

Temporary Office Clerk – Kelly Services 2006

Calltaker, Order Entry – Dwarf Courier 1997

Volunteer Experience

Office Work – Vision Party – Gregor Robertson 2014

Office Work – Success, Van., BC 2013

Office Work – Jenny Kwan, NDP MLA 2011

Community Volunteer Patrol – Strathcona, Van., BC 2003


CASS – Computer Applications Support Specialist, Vancouver, BC 1999

Mass Communication and Journalism 1993

Word Processing/Legal Secretary – Vancouver, 1989 Bachelor of Arts, UBC, Vancouver, BC 1987

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