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Technical Support System Administrator

Palisades Park, New Jersey, 07650, United States
February 14, 2018

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Michael R. Zive

*** ***** ****, *** ***

Cliffside Park, NJ 07010



Over 17 years hands-on experience in Systems administration working on Windows, UNIX/Linux, Citrix and Vmware environments and 14 year of experience supporting trading applications in the financial industry.

Proficient in both Unix/Linux and Windows Operating Systems and scripting in Perl and C shell

Extensive experience in troubleshooting hardware, software and network issues

Dedicated, detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision

Excellent interpersonal and communication skills, and a demonstrated willingness to work in a team environment

Ability to manage and mentor other system administrators


OS Platforms AIX, BSDI, Linux (RH), Solaris 2.6/8/10(Sparc/X86), Windows Server (2000/2003/2008/2012/2016), Windows (7/8/10), Mac OSX

Hardware Platforms SUN Enterprise Series, Sun fire series & Intel/AMD series, IBM/HP/Dell Servers, Egenera blades, HP Workstations, Apple hardware

Software VMware ESX Server 3.5/4/5, Citrix, Sun JumpStart, Kickstart, PERL and C Scripting, Sybase database, Microsoft AD, Office 365, Exchange (2007/2010/2013)



Consultant 07/2012 – Present

Adventure Technology Consulting Group

Manage desktop support for both Windows and Mac Operating Systems for clients

Technical lead of migrating Users’ desktops from XP to Windows 7

Responsible for migration client servers from Windows 2003 to either 2008/2012/2016

Technical support for trading applications (Neovest/Quodd/Thompson/ Fidessa/Bloomberg)

Responsible for installation and upgrading of QuickBooks application

Technical support Office 365 for client locations

Primary technical support for one drive and one drive issues

Responsible for scripting and putting in place processes to upload and download files to Fidelity

Responsible for users’ desktops and servers maintenance in clients domain

Worked on Group policy issues for financial clients to lock down desktops in domain as part of security guidelines from FINRA

Technical lead for setup and maintenance of Compliance Archiving platform SMARSH

Responsible for email setup and maintenance from both server and cloud technologies

Setup, configure and maintained of printers and network devices

Troubleshoot network issues at clients locations

Responsible setting up access to network and email to remote devices

Sr. Level System Administrator 12/1999 - 07/2012

Sungard Trading System, Ridgefield, NJ

Monitor and maintain both Unix and Windows client and backend servers

Configure and installed on both client-side and backend servers with trading applications for both UNIX and Window platforms

Primary lead for Unix/Linux (RH) configuration and administration of messaging application

New client setups and configuration of trading application on client server based machines and or VMware/Citrix

Cloning Virtual machines on Citrix/Vmware servers in order to set up trading application

Technical support lead for trading applications (BRASS/B2/U2/VALDI/Playmaker ) troubleshoot application issues and while working with developers to generate code fix to fix applications

Created configuration and applications packaging tools to deploy clients in order to streamline application updates and configuration rollouts

Design roll out method for trading applications updates for Windows clients

Responsible for the accuracy of client rollout database for trading applications

Implemented and tested performance and kernel tuning changes to Unix systems

Created C scripts to create the needed engines for trading application for clients, deployment of an application, and certain automated administrative processes

Set up and installation of monitoring applications for both backend and client servers with Nagios and propriety monitor software

Technical lead for maintaining and administrating Egenera blade servers

Involved in configuring and setup of Test environments both client, development team and internal users

Worked on infrastructure recommendations for clients with performance and networking issues

Documented setup guidelines for Windows, UNIX, Citrix, and VMware, to training other administrators

UNIX System Administrator 03/1998 – 10/1999

IBS Interactive Inc., Cedar Knolls, NJ

Installation and maintenance of Sun Servers for dot-com industry

Worked on migration of client accounts of dot-com servers from BSDI Unix servers to Solaris OS

Installed and configured Checkpoint firewall and worked on certain security issues

Developed Perl scripts to automate certain day to day processes

Setup and configured Legato Backup software to be implemented on backend servers

Designed and implemented backup schema to backend servers.

Technical Specialist

Pearson Education, Upper Saddle River, NJ 11/1997 – 03/1998

Monitor and maintain both NT and Unix operating systems for company imaging archive

Technical lead for vendor images to be added into in-house digital archive application database

Developed C scripts to automate certain day to day processes

Troubleshoot hardware issues for servers, workstations, and tape storage units

Developed Perl scripts that interfaced with Adstar Storage Manager software while automating certain day by day monitoring commands

Prepared and maintained business continuity plan that is a systematic procedure for recovering from a disaster

EDUCATION Ramapo College of New Jersey, Mahwah NJ August 1994

Bachelor of Science, Computer Information Systems

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