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Engineer Data

Richmond, Virginia, United States
February 12, 2018

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Farzana Nilufer Mohammed

**** *** ***** **** ***. 2416 Glen Allen, VA 23060 (804)-***-****

Summary Of Qualifications

Dynamic and highly-motivated professional with 10+ years of experience in IT project management focusing on Salesforce technologies(SFDC) and SAP. Strong leadership skills coupled with knowledge of SAP ASAP Methodology in software development life cycle processes. Extensive experience in production support as well as post-implementation support. Outstanding and broad-based IT experience from years of working in SAP BW/BI/HANA technologies in various Retail, Sales & Marketing, and CRM applications with technology consulting giants Infosys Limited and Wipro Technologies. Strong team player who is excellent in understanding new business process and implementation.

Computer Skills

Salesforce Skills:, Salesforce Lightning components, Apex Triggers, VisualForce

ERP Package: SAP BW (3.5,7.3), SAP BI 7.0,SAP-R/3 (4.7e,6.0), SAP BO (4.0), SAP HANA, ABAP/4

Front End Tools: SAP GUI 6.20, 6.40, 7.10, VB, CRM Tool, ERWIN Data Modeling tool, IBM Lotus Notes, Global Vantive Inbox Tool, SAP BI7.3

Scripting: HTML, Unix Scripts, Shell Scripting

Databases: MS Access, MS SQL Server, Oracle 11g

Languages: C, C++, JAVA, J2EE, SQL, PL SQL, ABAP/4, VB 6.0

Professional Experience

Infosys Limited Hyderabad, India

Senior Associate Consultant – Adidas December 2014 – June 2015

Gathering business requirements, designing appropriate solutions, implementing solutions in platform, enhancing Sales processes in highly dynamic agile environment

Developing visual force pages, complex apex classes and triggers based on business requirements

Implemented custom and standard territory management for instances

SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Reports, Analytic Snapshots, Dashboards, Tasks and Events.

Written Several Apex classes, triggers, Scheduled Apex and batch apex classes to write the business logic

Developed several Lightning components, Global actions, process Builders and object specific actions.

Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL and SOSL.

Implemented visual force pages with custom controller, standard controller, controller extension and standard set controller.

Environment: - Apex, HTML, Visual Force Pages, Custom settings, XML, Data Loader,, Service Now, IDE

Senior Associate Consultant – Kraft Foods January 2014 – December 2014

Coordinated creation of process chains, and ensured implementation of data load optimization techniques.

Spearheaded enhancement of standard extractors and written programs to populate data into newly enhanced fields. Utilized Pseudo delta logics in classification extractors in order to improve data load.

Provided leadership in creating custom classification extractors and also standard classification extractors.

Created Composite Providers and Multiproviders to fulfill business requirements. Worked closely with BO team in creation of Universe and Webi Reports. Optimized techniques to improve data load times.

Environment: - SAP BW (3.5,7.3), SAP BI(7.0), SAP-R/3 (4.7e,6.0),SAP BO (4.0), SAP HANA, ABAP/4, MicroStrategy

Senior Associate Consultant – Adidas November 2012 – December 2013

Monitored data loads and process chains. Led in the modification of Info Providers and Multiproviders.

Created distinct KPI’s by understanding stated business requirements, worked for Western Europe and North America region, and created/updated transfer rules and info source for hierarchy Master data.

Participated in change requests (RFC’s) by enhancing the application and creating new objects as required.

Effectively reviewed all the impact analysis on the enhancements done for Integrated Planning API’s.

Interacted with clients on fixes, and activated the inactive transformations by using standard programs.

Environment: - SAP BW (3.5, 7.0), SAP-R/3 (4.7e,6.0), SAP BO (4.0), SAP HANA, ABAP/4

WIPRO Technologies Hyderabad, India

Senior Software Engineer – Kodak Sales & Marketing, USA February 2012 – August 2012

Performed Salesforce Developer role for Kodak NA., USA region sales.

Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities, other Standard Object Reports and Dashboards.

Implemented field level security, profiles and audit trail setup.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce Objects.

Environment: platform, Apex Language, Data Loader, App exchange products, HTML, Java Script, Apex Triggers.

Senior Software Engineer – Kodak FPP SAM-BI, USA August 2011 – January 2012

Monitored process chains, provided problem resolution, and analyzed reason for failures of data loads.

Worked on Business Objects Data Services Management tool (Oracle database – Unix and shell scripting).

Generated data from different source systems and target systems, such as: SAP-BW, SAP-R/3, and BU’s.

Developed and extracted processes from DB source system, establishing DB connection with BW system.

Provided full expertise in working with generic extractors. Managed change requests by enhancing the application, creating new objects required, and effectively reviewing impact on system enhancements.

Environment: SAP BW3.5, SAP-R/3 (4.7e,6.0), SAP BO (4.0), SAP ABAP/4, IBM Lotus Notes, Global Vantive Inbox Tool, Service now

Project Engineer – Eastman Kodak Company January 2011 – July 2011

Administrated and monitored the company’s Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert

Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

Worked on Record Types, Validation Rules, Triggers and Page Layouts.

Imported accounts and contacts data through Import Wizard.

Worked on data migration from databases to SFDC using Data Loader.

Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.

Worked on various standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.

Environment: CRM application platform, Data Loader, Apex language, Apex Triggers, Visual Force (pages, components, controllers)

Project Engineer – Eastman Kodak Company, USA February 2009 – December 2010

As a BI Technical Consultant, involved with providing timely implementation support of SAP BI issues.

Monitored all data loads from various source systems, including: R/3, SEM, and APO processing chains.

Analyzed failures of data loads and problems related to data loading performance using ticket resolution.

Provided outstanding leadership in managing data targets by ensuring the correct and up-to-date data.

Supported and optimized scheduling and monitoring of system. Managed master data, text, and hierarchies.

Evaluated performance of the system by archiving objects and finished resolution of SLA-related errors.

Generated Weekly Status Report (WSR), led quality check meeting, and prepared SMTD documentation.

Addressed Delta-related problems, completed resolution of tickets, and provided client interaction via calls.

Provided leadership in attending Morning Market calls regarding issues with data loads as required.

Project Engineer – Kodak, New York June 2008 – January 2009

Accomplished B2B web portal, including: order entry, status, carrier tracking, and SAP services ETL tool.

Supported/maintained activities, including: monitoring of BRIDG order, pack memo, delivery, and e-mail.

Improved the application based on the Saratoga iAvenue tool – allowing users to upload data from their local database to the central database. Enhanced BRIDG web portal used by customers to place/view order status.

Maintained all the users on the server and troubleshot problems the users faced when accessing the CRM tool.

Ensured that data was being uploaded on the server so that the data would be available for reporting.

Designed enhancements, resolved B2B web portal failure issues, and worked on user issues for B2B portal.

Monitored and resolved jobs failures, production support, bug fixing, enhancements, and project works.

Provided on-call support to production system to resolve any issues and on-call resolution to user queries.

Performed year-end tasks, cleaned up database, and monitored and checked jobs for successful completion.

Resolved technical-related issues and data issues. Analyzed all specifications provided by the clients.

Project Engineer – GM, UK November 2007 – May 2008

Experienced in manual testing writing – test cases based on functionality and end-to end system testing.

Assigned as a tester of three critical enhancements, manipulating life cycle from creation until closure.

Achieved the creation of incident assessment functionality, modification in home page display, and incident management features. Created test cases for modules from creation to closing of an incident.

Led in writing functional test cases for all modules of programs/products. Worked with business partners and guiding the team to prepare test cases in a timely manner – sharing test cases and testing results with client.

Assigned products to dealers; collaborated on manual testing activities for critical programs and products.

Provided outstanding leadership in creating maps and working on an EDI tool named Contivo Tool.


BITS PILANI Rajasthan, India

Master of Science in Software Engineering 2011

B.V.K College, Andhra University Andhra Pradesh, India

Bachelor of Sciences in Computer Science 2007


BRAVO Award – Excellent Performance in Adidas Project, 2012

FIMC (Feather-in-My-Cap) Award – Completing the System Test Design, 2008

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