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Customer Service Supervisor

Charlotte, North Carolina, United States
February 11, 2018

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MaKisha Pressley

**** ******* ***

Harrisburg, NC 28075

(704) ***-****


American- InterContinental University – Buckhead, Georgia Bachelors of Arts B usiness Administration (2006-2008) Trident Technical College (TTC) North Charleston, South Carolina Training and Management Course (1998-1999)

Work Experience:

Radio Shack Distribution Center, North Charleston, South Carolina ( 1977-2007) Receptionist/Open to Buy Clerk/Restocking Returns/Inventory (1977-1983) Upon being hired in 1977, I was an open to buy clerk/receptionist who worked my way through the ranks to eventually become a supervisor. Supervisor (Shipping Department) (1983-2007)

Managed 15-25 employees in a distribution center

Audited shipping bills

Lead daily morning meetings with all shipping employees (workload for the day) Processed freight claims and bills for over 1000+ Radio Shack stores in the Southeast Cross trained in other areas (receiving, stocking, pulling orders) Handled payroll for all shipping employees

Customer service oriented


Computer skills to include but not limited to Word, Excel and PowerPoint Community Service:

Community Children Association, St. George, South Carolina Feed the Seniors Program, Dorchester, South Carolina Active member in my church (Secretary, Women’s Auxiliary) References:

Available Upon Request

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