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Data Entry Customer Service

Location:
New York, New York, United States
Posted:
February 12, 2018

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Bunny A. Bogery

*** **** **** ****** *** York, NY 10025

Cell Phone: 646-***-**** E-mail ac4f4z@r.postjobfree.com

Objective: Motivated Principal Administrative Associate with solid experience managing all levels of large scale projects including budgeting and administration.

Professional Experience: 10/2013-12/2016

Principal Administrative Associate Department of Homeless Services, New York, NY

Immediate Supervisor for clerical staff. Distributing work assignments accordingly. Preform time and leave procedures recorded in City-time.

Responsible for issuing task and standards for all staff, work on all special projects under the direction of the Deputy Director.

Makes onsite inspection of inventory. In charge of Procurement, and requisitioning of inventory levels of required supplies and materials needed for the high capacity function facility.

Manages sub-imprest disbursing funds, verifying documents, calculating, and submitting authorized papers to finance department, for accounting and auditing purposes.

Maintain financial ledger generating monthly summary reports of expenditures. Record ongoing fiscal activity generated from receipts, and cash on hand. Distribute metro-cards, and issue carfare upon request. Keep meticulous files of employee’s confidential records.

Perform simple bookkeeping functions for expense/ other accounts by issuing receipts, computing balances.

5/2010-10/2013

Principal Administrative Associate Department of Homeless Services, New York, NY

Timekeeping liaison Assisting in the general operation of the unit including 300 city employee’s time and leave procedures. Maintain control records, reviewing received data, providing feedback, initiating corrective action where indicated.

Responsible for distributing checks on a bi-weekly pay period to all staff.

Prepares weekly time and attendance records for submission to the primary division of timekeeping by collecting, reviewing for accuracy and completeness, in order that time sheets be submitted within prescribed deadlines.

Provided customer service at kiosk providing emergency checks to families according to appropriate composition. Assisted in submission of batches balanced from sub-imprest from funds disbursed by obtaining receipts.

Participate in staff meetings, facilitating agenda, encouraging relevant discussion, in order to keep staff informed of agency goals and changes in programs, policies, and procedures.

1/2004-5/2010

Clerical Associate III Department of Homeless Services, New York, NY

Data Entry Specialist entered and retrieved data on computer terminals, create a variety of forms, documents, envelopes, and correspondences.

Maintain and recorded chronological log of incoming calls, from staff and documented on spreadsheets. Work directly under the supervision of the Deputy Director of quality assurance unit on special projects as instructed. Respond to telephone inquiries by referring/transferring calls to appropriate unit taking messages as necessary.

Process monetary payments for rent arrears within prescribed deadlines en route to appropriate unit. Photocopy, filing.

Verified confidential information concerning client cases utilizing WMS system.

Skills: Typing WPM 45, Data Entry, Microsoft Word, PowerPoint,

Education: Edward A Reynolds High School Diploma

ASA Institute Certified Medical Billing

Cornell University Family developing crediatial



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