Alia Ali Page * of *

Alia Alihusain

Contact No: +971-**-*******

Email: ac4f10@r.postjobfree.com

CHRPD Certified HR Professional.

Experience of working in a cross-cultural and fast paced environment.

Quick to learn and adapt to changes.

Good interpersonal and communication skills.

Strong customer relationship skills.

Highly motivated and self-disciplined.

Design Master, Abu Dhabi

Design Master is a premier visual communication service company based in Kuwait. They specialize in creating web design and development, smartphone applications and other IT solutions for clients. Executive Assistant – Personnel Assistant, HR & Admin, Sales (October 2016 – October 2017) Personnel Assistant Responsibilities

Answer telephone, screen and direct calls.

Manage Day to day activity and schedule it.

Organizing & maintaining file and records.

Planning & Scheduling meetings & appointments.

Arranging & Organize conference and meetings by developing itinerary & agendas.

Booking transportation & accommodation.

Taking Minutes of meeting and also ensuring to update in advance before the meetings.

Good product knowledge to help clients with any queries and challenge HR Responsibilities

Recruitment, Induction and On boarding candidates

Screening candidates by conducting telephonic or face to face interviews.

• Record keeping & maintaining the updated candidate database.

• Handling pre-joining paperwork, IT access, Business cards, stationary, medical Insurance, etc.

• Maintaining the new joiner’s documents.

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Admin Responsibilities

Assist support for all types of organizations and businesses and to staff members. Duties include general clerical tasks, such as drafting documents and answering telephones.

Supports operations by supervising staff; planning, organizing, and implementing administrative systems.

Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen;

Establishing policies, procedures, and work schedules.

Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.

Purchasing materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.

Sales Responsibilities

Generate new leads through market visit, cold calling, resulting in closing new or inquire leads.

Research, receive inquire and arrange meetings with new clients.

Maintain a daily, weekly call log and sales report for all customer communications.

Scheduling day to day activity.

Respond to complaints from customer and give after sales support when requested.

Inform customer of unforeseen delays or problems. Customer Relation Responsibilities

Generate new leads for website and smart & iPhone applications.

Follow-up with existing Clients.

Scheduling day to day work for marketing staff.

Handling all administrative activities such as calls management, records management, and managing correspondence.

Jebal Al Atlas, Dubai

Jebal Al Atlas is a Dubai based company specializing in import and distribution of the finest foodstuff products from around the world offering a wide selection of products in the Fresh, Chilled, Frozen and Dry categories. HR & Admin Executive (November 2014 – September 2016) Key Responsibilities

Recruitment

Understanding manpower requisition from the hiring department and sourcing the right candidates.

Screening candidates by conducting telephonic or face to face interviews.

• Arranging for technical interviews with respective department managers.

• Maintaining and updating candidate database.

• Conducting a background verification of the shortlisted candidates. Alia Ali Page 3 of 5

Induction and On boarding

Preparing Offer letter or letter of intent on joining, issuing appointment letters.

Handling pre-joining paperwork, IT access, Business cards, stationary, medical forms etc.

• Providing information on the policies, procedures and culture followed by the company.

• Maintaining the new joiner’s documents.

Payroll and other Employee Services.

Forward the respective paperwork to payroll to ensure proper payment.

Administer workers- compensation insurance and state disability insurance.

Set up benefit days, such as annual leaves and sick leaves on the system for processing payroll.

Handle staff and client requests on booking flights, hotels, and transport for business trips.

Government Labour Relations

Have a keen understanding of Labor Laws to ensure compliance with UAE Labour Laws

Administer employment contracts relating to wages and salaries and management.

Visa Intimation and coordination with the PRO for new visa, renewals and cancellation.

Administration

Handling all administrative activities for the front and back office such as calls management, records management, memos and other correspondence with staff and clients.

Ordering and keeping records on stock for stationary.

Answering the incoming calls.

Coordinate sales team by managing schedule, filing important documents and communicating relevant information.

Respond to the complaints from customers and give after sales support.

Assist in the preparation & organizing of promotional material or events. Body Image Gym - Mumbai, India

Body Image is a Mumbai based Fitness Studio, providing health and fitness advice to major celebrities and the general clientele focusing on a mix of exercise, diet and lifestyle. Office Manager and Personal Pilates Trainer (Sep 2012 – July 2014) Key Responsibilities

Schedule and supervise day to day activities for staff.

Improve Client experience by introducing users to products and services, answer field questions and concerns about the equipment, pricing plan or schedules.

Pilates Training with one-to-one customer and maintenance of fitness equipment’s.

Handling all administrative activities for the front and back office such as calls management, records management, memos and other correspondence with staff and clients.

Organizing & managing the events.

Coordinating with the customer on the fitness events, booking transportation & accommodation for the events.

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Design Master, Kuwait

Design Master is a premier visual communication service company based in Kuwait. They specialize in creating web design and development, smartphone applications and other IT solutions for clients. Customer Relation Executive (Jan 2011 – Apr 2012)

Key Responsibilities

Generate new leads for website and smart & iPhone applications.

Follow-up with existing Clients.

Scheduling day to day work for marketing staff.

Handling all administrative activities such as calls management, records management, and managing correspondence.

Global Direct Television Co., Kuwait

Global Direct Television LLC (GDTV) is a major pay TV channel distributor for Showtime and Orbit in Kuwait. Sales and Office Manager (Nov 2008 – Oct 2010)

Key Responsibilities

Handling commercial sales leads and enquiries.

Scheduling day to day work for technical staff.

Preparing business letters, internal memorandums, confidential correspondence and reports.

Submitting daily, weekly and monthly reports to finance as well as the management.

Follow up with American clients for Pay T.V Channels.

Making Quotations and corresponding with the overseas offices. New Medical Center, Dubai UAE

In Store Beauty Consultant (Jan 2002 – Aug 2006)

Allied Enterprises (CHALHOUB GROUP), Dubai UAE

In Store Beauty Consultant (June 2000 – Dec 2001)

Key Responsibilities

Sales of all cosmetics and beauty related products.

Provided beauty advice to new and existing users of the assigned brands.

Carrying out various merchandising activities

Carrying out inventory management and checks

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EDUCATION

Certified in CHRPD – Blue Ocean Institute, Dubai, UAE

Diploma in Business Administration – Champlain College, UAE

Higher Secondary School from Sharjah Indian School, UAE

Pilates Training – Level 3

INTERESTS

Music

Pilates Training – Level 3 (Certified Trainer)

PERSONAL DOSSIER

Address : Al Khan, Sharjah, UAE.

Nationality : Indian

Marital Status : Single

Visa Status : Father Sponsorship.

Driving License : UAE.

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