Sign in

Customer Service Sales

Westlake Village, California, United States
February 08, 2018

Contact this candidate


Patrick Kacou

***** ****** **** ***** 310-***-****

Agoura Hills, CA 91301

Summary of Qualification

Efficient in analyzing business needs and implementing appropriate strategies.

Dependable, responsible and team player with solid work ethic.

Fluent in French, taught Professional, Master and PhD Business students

Improve customer service through extensive product knowledge, and sales promotions.

Partner with client marketing groups to identify opportunities for strategic development.

Establish strong working relationship with management to ensuring sales initiatives conducive to company goals

Managing Collections and Account Receivable with multiple accounts

Educate clientele on Precious metal investment

Professional Experience

American Appliance Factory Direct Inc, Moorpark, CA 01/18 to now

Sales representatives (Exclusive dealer for Kirby distributor)

Redwood Gold Group, Westlake Village, CA 11/15 to 03/17

Precious Metals Executive Sale to clients nationwide and to Canada

Glaser Forensic Group, Encino, CA 01/11 to 01/15

Account Receivable & Collections Management

Daily calls to Insurances and to Bill Review Companies,

Reduced Collection average from 120 days to 58 days,

Meet Monthly, Quarterly and yearly Collections quotas ( $500 k, 1st year to $1.3 Mil last year)

Manage Account Receivable team and provide training to colleagues

Proficient in QuickBooks and Calypso( Healthcare Portal)

Provide excellent customer service

Manage daily, weekly and monthly reporting status of accounts

Assist with interim and annual audits to provide requested information

Initiate several game plans to tackle new Insurances regulations on worker’s compensation payment challenges

ROK Event, Los Angeles, CA 09/09-01/11

High-end Clients Sales &Server

Achieved sales quotas by pitching high end programs to worldwide celebrities

Phenomenex, Torrance, CA 09/06-06/09

Technical Sales Consultant

Provide troubleshooting and technical consulting for a client base of over 3000 scientists and analysts.

Manage products from order through delivery, providing suggestions for greater efficiency and cost-saving strategies for clients.

Create and carefully execute territory marketing plans accomplishing sales goals and technical assistance objectives for Sample Prep Extraction, Liquid, Gas, and Affinity and Preparative Chromatography

Mercedes Benz, Calabasas, CA 07/05-08/06

Internet Sales Representative

Scheduling meeting between sales team and clients

Marketing of new products

Forecasting sales on a monthly basis.

Kelloggs School of Business-NWU-Berlitz School Chicago, IL and New York, NY

French instructor 07/00-06/04


Loyola University, Chicago, IL

B.S. in Biology

Minor Chemistry

Hobbies: Cooking African, French dishes, Running (100m), Movies and Traveling.

Contact this candidate