***** **** *** ** ********, WA. ***** 360-***-**** ac4e20@r.postjobfree.com

Kyle B. Fisher

Objective

Seeking a Career as an Shop Manager & Estimator where I can use my exception Parts and Service Manager skills to help your company exceed all its set goals. Experience

9/2005-Present Camping World Inc. Burlington, WA.

RV Service Manager /Parts Manager / Product Specialist

Responsible for 9 Tech’s, 5 Service Advisors, and 6 Support Staff.

Service Department had Gross profit over one million dollars in 2010 and 2009 year.

Responsible for proper hard part and misc. shop part acquisitions.

Reviewed P&L's, Tech Gross Profit, Tech Efficiency and Service Write Efficiency.

Controlled Warranty repairs, claims, authorizations, and Parts.

85% Technician efficiency for all shop personnel.

92.5% CSI.

Opened and closed store 3 nights a week.

Responsible for warranty claim management with over 30 different vendors. 3/2001-9/2005 Foley RV/Motor’s Burlington, WA.

Lead Service Advisor

Responsible for all technicians scheduling.

Over 95% customer satisfaction

Responsible for parts order’s and repair order closing.

Wrote repair orders, tracked though system, and closed as required.

Worked closely with OEM's for warranty authorization.

Coded own repair orders for warranty claiming.

12/1991-3/2001 United States Marine

Corps

Various Location

Diesel Mechanic/Maintenance Chief/Recruiter

Operated a 40 man shop responsible for over 555 pieces of rolling equipment.

6 Meritorious letters of Accommodation for superior workmanship and numerous shop awards.

Responsible to check all repair orders and parts orders for complete accuracy.

Recruited young Men and Woman for Military Service. 6/1998-6/1990 Liberty Bell Market Sedro Woolley, WA. Stock Boy

Stock Shelves with food Items.

Replenished coolers with beverages

Cleaned store as needed.

Education

9/1996-6/1990 Sedro Woolley High School Sedro Woolley, WA.

Numerous courses in the Marine Corps on leadership, shop operations, budgeting, and maintenance

References

References are available on request.

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