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Sales Manager

Bloomfield Hills, Michigan, 48304, United States
February 07, 2018

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Thomas F. Jackson

**** ******* ***** ********** *****, MI 48304



Energetic staffing and talent acquisition professional who is focused on developing efficient talent acquisition programs using extensive knowledge of full lifecycle recruiting, cutting edge technology tools, social media, passive candidate sourcing techniques, personal networking, operational development, collaboration, team building and training experience. Areas of expertise include strategic and tactical planning, large talent acquisition program development and delivery, marketing, sales, contract negotiation, process development and assessment and customer service.


Recruiting team development

People oriented

Manager, coach and trainer

Knowledge of HR practices, principles and procedures

Full lifecycle recruiting

ISO 9000 creation and implementation

Exceptional communicator

High volume recruiting program development


ATS selection and implementation experience

Performance metrics and reporting

Expertise in building talent pipelines


Strategic and tactical planning

Practiced in instructional design

Interviewing expertise

Detail oriented

Hiring and retention

Staffing and recruiting professional

Recruiting funnel development

Detailed understanding labor laws

Recruiting and selection techniques

QOS/SOP creation and implementation

Staff training and development

Excellent interpersonal and coaching skills

Delivery of large RPO programs


Created innovative sourcing and branding strategies that delivered over 3,000 new hires annually.

Developed communication channels with hundreds of hiring managers, HR departments and executive teams in order to clarify, plan and execute timely and effective talent acquisition initiatives.

Initiated passive and active candidate sourcing programs utilizing networking, direct sourcing, blogs, associations, referral networks, job postings, job site aggregators, internal ATS data base mining, job posting distribution tools, college recruiting initiatives and other sources.

Implemented multiple integrated Applicant Tracking Systems (ATS) and technology tools to drive operational efficiencies and metrics across the business.

Hired, managed, trained and mentored full lifecycle recruitment teams of up to 20 in size.

Implemented strategic and tactical plans to guide staffing company growth from 1 office to 5 offices and from 100 employees to 1,500 employees on payroll.

Implemented SOP’s and KPI’s to gain ISO certification to support rapid growth and expansion.

Developed and implemented creative branding programs including brand messaging, content, image and format for all collateral material for several companies.

Professional Experience

Managing Director 07/31/2011 to Current

Staffing Vistas, LLC Bloomfield Hill, MI

Developed this executive search firm to address the talent acquisition requirements of small and medium sized organizations who are seeking to fill human capital voids in; logistics, manufacturing, operations, engineering, accounting, finance and IT.

Developed and managed all passive and active candidate recruiting activities for the company including social media, job posting and vendor relationships

Hired, trained and mentored a team of full lifecycle recruiting associates

Developed and strengthened relationships with key executives and hiring managers with client companies

Increased candidate flow by over 400%.

Created and implemented RPO program supporting the delivery of 850 new hires per year

Account Manager 03/15/2010 to 07/30/2011

SunTel Services, Inc. Troy, MI

Recruited by this growing 30 year old regional voice, data and network Integration Company to market and recruit new business for the MSP segment of their network services portfolio.

B2B business development and marketing of MSP/Service Agreements to SMB sector achieving MSP contract portfolio growth of 25%

Developed and closed multiple service agreements covering 100's of network devices including PC’s, routers, serves, switches and wireless AP's.

Developed complex IT infrastructure RFP responses and supporting presentations of solution for multiple customers and prospects

Customizes Salesforce database and input screens to capture industry specific information necessary to drive ongoing sales and marketing efforts for the company

Developed company presentations and marketing materials for trade show displays

(Multiple Management Positions) 10/01/2006 to 07/30/2009

Kelly Services Troy, MI

Recruited by this Fortune 500 international staffing company to provide leadership to regional and national staffing sales and recruiting initiatives.

National Account Executive (SME) – KellyConnect 10/2008 to 7/2009

Promoted to this position to promote and roll out a new call center service line called KellyConnect.

Conducted presentations and field training regarding the service line and sales strategy for 70 markets in 18 states.

Supported field sales efforts for all medium and large sized accounts requiring presentations, RFP responses, pricing and in depth service line expertise

Maintained 6-10 customer facing presentation per week

Companies presented to include, but are not limited to, Comcast, Henry Ford Hospital, 800-Flowers, Beaumont Hospital, Comerica Bank, US Bank and others

District Manager (San Jose, CA) – Kelly Financial Service 5/2008 to 10/2008

Selected to change the trajectory of this underperforming district.

Performed immediate business and team audit to identifying root causes of failure

Retrained full lifecycle recruiting team and implemented new recruiting strategies and methodologies utilizing new and existing tools and technology

Conducted daily staff meetings to review activity, performance, obstacles and opportunities

Boosted sales efforts by reestablishing ongoing contact with the top 150 customers and prospects in the district

Sourced, screened, evaluated and interviewed all candidates for open staff positions

Changed trajectory of district by increasing recruiter placements by 40%

District Manager (MN, IA, SD) – Kelly Financial Services 10/2006 to 5/2008

Recruited to head up all accounting and financial staffing initiatives provided to clients located in Minnesota, Iowa, North Dakota and South Dakota.

Full P/L Responsibilities

Hired and trained new sales and full lifecycle recruiting staff

Opened new recruiting channels by implementing social networking initiatives

Secured new business with multiple fortune 500 companies which increased the district revenues from No. 19 to No.9 out of 43 branches in the USA.

Implemented New sales and marketing initiatives utilizing direct mail and email campaigns

Maintained KPI’s at 96% or better by decreasing time to fill, submittals per hire, submittal to hire timing, and cost per fill

Additional Employment

Managing Director 01/01/2003 to 10/01/2006

Jackson Clifford & Associates, LLC Bloomfield Hills, MI

Managing Director 01/02/2000 to 12/31/2002

Doeren Mayhew Human Resources Troy, MI

Vice President 03/15/1991 to 12/31/1999

Acro Service Corp. Livonia, MI


Bachelor of Arts: Double Major in Economics and History

Albion College Albion, MI


Microsoft Word

Microsoft Publisher

Kenexa ATS

Microsoft PowerPoint


Top Echelon ATS

Microsoft Excel

Taleo ATS

Applied Systems ATS

Microsoft Outlook

BrightMoves ATS

Adobe Programs




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