Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Northampton, PA
Posted:
February 07, 2018

Contact this candidate

Resume:

ZELENDA HODGSKIN

215-***-**** **** Lehigh Lane

ac4dvf@r.postjobfree.com Bath, PA 18014

QUALIFICATIONS SUMMARY

Dynamic and highly qualified office administrator with a diverse skill set that enables me to work across a multitude of job functions. Resourceful and creative problem solver with the ability to think outside the box to come up with effective solutions.

Excellent communication and interpersonal skills, comfortable interacting with all organizational and cultural levels. Always willing and able to learn new skills quickly and accustomed to juggling multiple responsibilities. Additional areas of expertise include:

Highly skilled at relationship building and engaging people in a common goal

Exceptional customer service skills

Deadline oriented

Taking initiative to get the job done

Ability to work independently and as a team player

Strong organizational skills

Managing a yearly budget

Sales and business experience

EXPERIENCE

SACRED HEART OF JESUS PARISH, BATH, PA 2011- Present

Preschool Administrator 2017 -present

Provide oversight of all daily activities and programs for the parish Preschool.

Developed and implemented a full day program, which led to more than 50% increase in enrollment in preschool. This also has a positive impact on the grade school, whereby 80% of students in preschool continue on to grade school.

Manage and maintain program finances including setting yearly tuition, collecting and billing for tuition, ordering supplies and fundraising.

Supervise the classroom aid, providing encouraging and positive developmental feedback.

Meet with all prospective parents and children, providing a dynamic tour of the classroom, while also explaining procedural questions.

Attending meetings in the grade school on behalf of the principal; providing feedback from an administrator standpoint.

Preschool Lead Teacher 2013 –present

Develop, plan and execute lesson plans in a creative and fun way to engage the children in learning while meeting curriculum goals.

Design and plan all classroom projects, field trips, programs, special events. Ensure everything planned is in line with the curriculum and mission of the school.

Maintain a consistent daily schedule with various activities to suit different learning styles.

Address different levels of learning within the classroom including IEP’s; work alongside IU teachers for speech, social behavior, cognitive behavior, and occupational therapy special need students.

Develop outstanding partnerships with parents by providing verbal / written reports of their children’s developmental goals and needs; monitor closely each child’s growth and improvements over the year.

After School Care Provider 2011-2014

Organized activities and provided oversight to children after school, in a fun and safe environment.

KELLER WILLIAMS REAL ESTATE / CENTURY 21, EASTON, PA 2011 - 2015

Realtor

Coordinated appointments to show homes to prospective buyers. Managed all aspects of communication between buyers, sellers, and brokers.

Compared properties with similar properties that have recently sold to determine competitive market prices to help sellers with sale of homes.

Evaluated mortgage options for clients to receive the best rates and terms.

Prepared documents such as purchase agreements, contracts, closing documents and leases.

Accompanied buyers through showings, inspections, and final walk-through to ensure they are receiving the best pricing and property.

Promoted sales of properties through advertisements, open houses, multiple listing data base and online advertising.

Actively sought out new clients through creative marketing avenues.

Zelenda Hodgskin page 2

NAZARETH YMCA, NAZARETH, PA 2010 - 2013

Child care provider

Maintained a safe and nurturing environment for children ages 6 weeks to 10 years.

CENTURY 21 ALLIANCE, LEVITTOWN, PA 2009 - 2010

Realtor

Coordinated appointments to show homes to prospective buyers. Managed all aspects of communication between buyers, sellers, and brokers.

Compared properties with similar properties that have recently sold to determine competitive market prices to help sellers with sale of homes.

Evaluated mortgage options for clients to receive the best rates and terms.

Prepared documents such as purchase agreements, contracts, closing documents and leases.

Accompanied buyers through showings, inspections, and final walk-through to ensure they are receiving the best pricing and property.

Promoted sales of properties through advertisements, open houses, multiple listing data base and online advertising.

Actively sought out new clients through creative marketing avenues.

EDNA MAHAN CORRECTIONAL FACILITY, CLINTON, NJ 2002 - 2005

Communications Operator

Created daily work schedules for Corrections officers and supervisors.

Maintained all payroll related records including sick time, vacation, overtime, administrative and other approved leaves. Used payroll software to manage and enter all data.

Revised and maintained Standard Operating Procedures (SOP’s) into a database.

Answered the main switchboard for the jail, directed calls to appropriate department.

VOLUNTEER EXPERIENCE

SACRED HEART PARISH, BATH, PA

Co-Chair of the Christmas Boutique – Collaborated with another parent to create a new mid-level fundraiser for the school. Manage budgeting, advertising and marketing efforts, social media outreach, volunteers and vendors to make the event a success. Fundraised over $20K in 4 years.

Vice President of Home and School Association (HSA)– Served four years as the VP of the HSA, coordinated various fundraising and school activities. Coordinated outreach efforts to new families and parish families to engage them in activities.

Soccer Commissioner and Coach – Implemented first competitive league soccer team in Sacred Heart School’s history (90 years). The Christian Youth League Organization (CYO) program size has doubled in one year and continues to grow. Coach children of various ages for soccer and basketball programs.

EDUCATION

Raritan Valley Community College

Warren Community College

Princeton School of Real Estate

TECHNICAL SKILLS

Proficient in Microsoft Word, Publisher, Excel, Power Point, Payroll Software

Trend, MLS



Contact this candidate