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Customer Service Manager

Winston-Salem, North Carolina, United States
February 07, 2018

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Fantasia S. Hairston

*** **** ****** ****, ********* A, Lexington, NC 27292

Phone: 336-***-**** Email:


Customer service


Ability to multitask

Attention to details

Leadership and relationship-building skills

Written/oral communication with executive/business audiences

Computer (Internet, Word, Excel, Power Point)


Diploma, Central Davidson High School, Lexington, NC 2010


Manager, The Ups Store May 2016-Present

Pack/Ship packages in an orderly time manor.

Help customer with any issues directing their package

Ran payments on house accounts

File clams, cleaned store, stocked as needed

Inventory Lot Manager,, Greensboro, NC Jun2015-Feb2016

Take photos of cars at assigned dealerships and upload them on website

Send Reports

Receptionist/BDC, Terry Labonte Chevrolet, Greensboro, NC Aug 2014-Jun 2015

Answered phones

Helped customers with any issues directing calls appropriately when necessary

Sent emails

Sent important reports

Sales Women, Crown Honda of Greensboro, Greensboro, NC Mar 2014-Aug-2014

Approached Customers as needed

Sold Cars

Cashier/Waitress, Lexington Styles Trimmings, Lexington, NC Mar 2009-Feb 2013

Operated cash register

Served customers in a timely manner

Took phone orders

Provided curb service

Front Desk/Breakfast Host, Holiday Inn Express & Suites, Lexington, NC Feb 2012-Aug 2014

Greeted guests

Took reservations

Assigned rooms as needed

Customer Service Agent, National Wholesale, Lexington, NC Jun 2012-Dec-2012

Customer Service Agent

Answered phone handled customer orders/Tracking packages

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