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Administrative Information Manager Microsoft Office Sales Associate

Calgary, Alberta, Canada
February 07, 2018

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Andrew (Andy) Szarka

Phone: 403 ***-****



Strong communication, both written and verbally

Extremely attentive to detail

Advanced knowledge of MS Office – Outlook, Word, Excel, Access, PowerPoint

Highly Ethical, Teachable, and Trustworthy

Exceptional at working well with others as a most affable team player

Keyboarding 55wpm


Administrative Information Management with Honours Diploma

(Sept. 2014 – May 2016)

Southern Alberta Institute of Technology Calgary, AB

High Grade Point Average Graduate

Microsoft Office Expert Level Certifications

Extensive Project Teamwork; Major Event Planning Continuing Education (2012 – 2013)

Mount Royal University Calgary, AB

Administrative Secretarial Diploma (1993)

The Career College Calgary, AB

With Honours


Practicum Student (May 2016)

S.A.I.T. – ICT Department Calgary, AB

• Taking intensive and elaborate minutes for highly technical advisory meetings

• Reception coverage for full shifts, including fielding phone calls, and various duties

• Creating new spreadsheets for data tracking and data entry

• Mail merge composing, label making, and extensive file management

• Detailed inventory taking and recording resulting data

Resume: Andrew (Andy) Szarka

Page 2

Sales Associate (October 2016 – present)

The Sherwin Williams Company (Paints Division) Calgary, AB

• Very high skill and knowledge dependent client service

• Paint colour matching and mixing

Return Agent (March 2012 – Aug. 2015)

Dollar Thrifty Automotive Group Calgary, AB

• Coordinated and oversaw administrative procedures such as assembling data for inventory control of rental vehicles, all the while communicating effectively with others within a fast- paced, pressured environment

• Professional courtesy with the general public

• Problem solving and resolving customer issues to their full satisfaction Technical Support Operator (November 2011 – February 2012) Shaw Communications Calgary, AB

• Fast paced, high pressure environment of taking continuously incoming phone calls of customers needing immediate help

• Intricately detailed knowledge of company’s vast computerized telecommunications system encompassing telephone, digital cable TV, and internet services applied Commission Sales Associate (December 2008 – August 2010) Coast Wholesale Appliances Calgary, AB

• Learning and exercising the skills of negotiation in the more comprehensive and elastic world of wholesale dealings of higher end major appliance brands

• Processing complex orders of multiple items by way of sophisticated software, including the coordination of home deliveries as well as installations

• Effective application of extensive product knowledge Commission Sales Associate (July 2005 – Dec. 2008; Aug. 2000 – March 2001) Sears Canada Inc. Calgary, AB

• Thorough knowledge of elaborate computer system needed to process orders of large, high value products with setting up home deliveries and installations

• Advising customers on high technology, crucial living items to fit their needs

• Extensive product knowledge efficiently employed

Contact this candidate