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Customer Service Manager

Location:
Durban, KZN, South Africa
Salary:
8500
Posted:
February 06, 2018

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Resume:

** ***** *****,*********,******,****

084*******/031*******

PERSONAL SUMMARY

I am a dedicated and hardworking individual, I take pride in my appearance and in my service to customers, I always endeavor to deliver 110% effort in all tasks that are assigned to me, I am punctual and well spoken, I pay great attention to detail and I am meticulous with my work, I am proficient in MS Office 2000, Outlook, Pastel & SAP

Now looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression and growth

Career Experience

Xerox / Bytes Documents Solution

Office Administrator - January 2004 to January 2005

Full Reception function

Dealing with walk in Customers

Creditors and Debtors & Petty Cash

Filling & Binding

Preparing job cards for machine mechanics

Berco Express

Administrative Controller – February 2006 to December 2008

Dealing with Customer Queries / Customer service

Assisting Customers with POD’s and Scanning POD’s onto database

Assisting with problem parcels, track & trace parcels

Working on and submitting reports

Full Reception function (36 line switchboard)

Creditors and Debtors, Petty Cash & Ordering stock

Assisting in other departments & Data capturing

IVS CONTAINER SERVICES

Administrative Controller – October 2010 to February 2012

Full Reception function and PA to Director

Creditors and Debtors, Petty Cash & Payroll to Casual workers

Communicating with drivers

Filling & Binding

Dealing with walk in Customers

Booking of collection and deliveries

Mantech Electronics

Administrative Controller – March 2012 to March 2015

Full Reception function

Creditors and Debtors & Petty Cash

Filling & Binding

Dealing with walk in Customers

Current Automation

Admin Clerk April 2015 till present

>Full Reception duties

> Debtors, Petty Cash & Payroll to Casual workers

> Communicating with driver

>Filling & Binding

>Dealing with walk in Customers

>Booking of collection and deliveries

> Communicating with branches regarding stock and stock transfer

>Ordering office supplies and refreshments

>supervising the cleaner

References:

Xerox / Bytes Documents Solution - Desmond – 031-***-****

Berco Express - Lizel (Supervisor CPT) - 021-***-**** & Michelle Murugan (Supervisor DBN) 031-***-**** & Wendy Perumal (Manager DBN) 031-***-****

IVS Container Services – Tina Naidoo – 031-***-****

Mantech Electronics Liz _011 4939307

Personal Details:

Date of Birth 26 October 1985

Identity Numbers 851***-****-***

Nationality South African

Linguistic Ability English & Afrikaans

Marital Status Married – 3 Dependants

Education Qualification

South Coast Private Academy School – Matriculated – 2003



Contact this candidate