A F

**** ****** ****, *******, ** ***** • Home: 713-***-**** • Cell: 713-***-**** • ac4cv2@r.postjobfree.com

Accomplishments

Asociación Venezolana de Derecho Maritimo / Colegio de Abogados Del Estado Zulia q) Encuentro

Internacional Portuario Miami - Maracaibo Intl Port Meeting - The Port Of Miami - Puerto de

Maracaibo r) Busqueda y Salvamento Maritimo - Marine SAR - Armada de Venezuela - Venezuelan

Navy Maritime Traffic / Anti Drug Course / Marine Ope.

Hazardeous Cargo Handling - Trafico maritime / Curso Anti Droga / Operaciones Maritimas /

Manejo de Carga Peligrosa - Dangerous Material Handling - Crowley.

Professional Summary

Highly effective management professional emphasizing innovation and creativity in solving complex

problems. Energetic and results-focused with success in developing and leading diverse teams to

achieve outstanding results. Seasoned Operations Manager who excels at streamlining operations to

decrease costs and promote organizational efficiency. Management professional versed in all aspects of

operations management, from scheduling and finance to production and marketing. Possesses

exceptional communication, organizational and presentation capabilities. Entrepreneurial leader,

dedicated to developing team members' strengths to build dynamic and high-performing teams who

surpass company goals.

Skills

Word, Excell, Office 2010, Internet, Outlook. Natural leader

Customer relations specialist Logistics management

Project planning and development Risk management

Process improvement Employee relations

Quality assurance and control Detail-oriented

Organized Contract negotiation

Unsurpassed work ethic Project management

Results-oriented

Dependable

Work History

Operations Manager, 01/1977 to 01/1980

Corporacion Rincon – Maracaibo, Zulia

Corporacion Rincòn, C.A.

As Operations Mgr I worked on board of Delta Steamship Co.

Lash Vessels attending the Discharge and Loading of Barges onto Delta Vessels Supervising the

operation and the stevedoring personnel on board (30 Pers.).

Established operational objectives and work plans and delegated assignments to subordinate

managers.

Partnered successfully with port authorities and clients to produce positive results on the operation

and delivery of the cargoes.

Trained, coached and mentored staff to ensure smooth adoption of new program.

Implemented innovative programs to increase employee loyalty and reduce turnover.

01/1980 to 01/1984

H.L – Boulton

As Operation Mgr I managed the Ops.

and Traffic Dept.

regarding Tankers, LPG, Lash and Freighter Vessels, at the Maracaibo Lake Port and Oil Terminals

such as La Salina, Puerto Miranda, El Tablazo, Bajo Grande, Punta de Palmas, Punta Camacho, Etc.

01/1985 to 01/1987

N.D. DAO Maracaibo

Working as a Tanker dispatcher I had the opportunity to work on board tankers at all the oil

terminals in Maracaibo Lake.

General Manager, 01/1987 to 02/2001

Internacional Maritima, C. A. – Maracaibo, Zulia

Internacional Marítima, C.A.

Maracaibo As General Manager of this office I had been supervising the operations of all the floating

units of CMT, CAT, CMS, CLS, at Maracaibo and Punto Fijo, also supervising the Intermodal service,

Warehousing of Cargo, stevedoring, supporting and helping clients with different problems

regarding the status and condition of the cargo and local authorities including Customs, Seniat (tax

authority), during this time I have taken following Crowley training program: Safety, Health and

Environmental Procedures, Handling of Hazardous Materials at Port Everglades, Anti Drug

Procedure.

Provided all the necessary agency logistic, clearance of air freighted cargo for CMS/Chevron Project

LL-652, in Lake Maracaibo, duration one year, revenue of $ 45 million for CMS.

At Maracaibo and Punto Fijo (During the off loading of a 6.000 ton Chevron platform mounted on a

400 x 100 barge that arrived on a heavy lift Dock Wise Vessel) . At the begging of this year I managed

the Intermarca office in Guanta, Venezuela as Interim Manager.

I am provided agency and operation logistic support for the Davenport-Mammoet Project along

with Mr.

John Ara and Capt.

John Carey, for the transportation of 59 Coker Plant Modules from La Ensenada (Maracaibo Lake) to

the Hess refinery, at St.

Croix, Virgen Islands.

Prepared program operating budgets, budget reports and other financial performance reports.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results

into presentations.

Operations Manager, 10/2001 to 01/2005

Vensport – Maracaibo, Zulia

I was coordinating the tankers agency at all Maracaibo Lake Oil Terminals. At the end of 2.004 I started

the Vensport office at Puerto Cabello, to attend Oil Tankers at El Palito Refinery.

Supervised a team of 12 area managers and 50 associates.

Directed the work of 20 independent contractors.

Established operational objectives and work plans and delegated assignments to subordinate

managers.

Implemented innovative programs to increase employee loyalty and reduce turnover.

Logistics Coordinator, 03/2005 to 11/2005

ALBAR LOGISTICS – Maracaibo, Zulia

I was contracted by Albar Logistic (Brasilian company) to provided the logistic on the discharge and

transportation of 250 pipes of 50 mt each from the port of Maracacaibo to El Diluvio Dam this project

was constructed by Odebrecht a Brazilian company

Determined the most cost-effective procedures and routes for shipments.

Translated business needs and priorities into actionable logistics strategies.

Gathered, logged and monitored all shipping data.

Minimized damage and repair costs through careful management and preventative maintenance.

Took corrective action in the case of accidents and delays to minimize extra expenses.

Managed shipment schedules to maximize productivity and cut costs.

Communicated with dispatchers, warehouses and customers regarding outgoing orders.

Prioritized order security, accuracy and on-time pickup and delivery.

E-mailed suppliers, carriers and customers with shipping updates.

Received all imported goods and checked product condition and count.

Manager, 03/2006 to 05/2009

Zuliana de Almacenaje – Maracaibo, Zulia

As the Warehouse manager of Zuliana de Almacenaje, I organized the opening of this new company.

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Adhered to all confidentiality requirements at all times.

Met all customer call guidelines including service levels, handle time and productivity.

Promptly responded to inquiries and requests from prospective customers.

Assumed ownership over team productivity and managed work flow to meet or exceed quality

service goals.

Strong leader of customer support staff.

Facilitated inter-departmental communication to effectively provide customer support.

Trained staff on operating procedures and company services.

Identified individual development needs with appropriate training.

Senior Operations Manager, 06/2009 to 11/2011

NAVES DE VENEZUELA, Ship Agency – Maracaibo, Zulia

As Senior Operation Manager of Naves de Venezuela, a Shipping agency, supervising the operation

and logistic of our offices at Guanta, Puerto La Cruz, Puerto Cabello, Amuay, Punta Cardon and

Maracaibo, on the discharge/load of BB, Chemicals, and containers Vessels.

Developed new process for employee evaluation which resulted in marked performance

improvements.

Researched and updated all required materials needed for firm and partners.

Performed initial client assessment and analysis to begin research process.

Supported Chief Operating Officer with daily operational functions.

Analyzed departmental documents for appropriate distribution and filing.

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Created boardroom and courtroom multimedia presentations including video and text- sync'd

depositions for enhanced understanding.

Operations Manager, 06/2012 to 08/2016

Servicom – Maracaibo, Zulia

Operation Manager of Servicom, opening new operation services at the Port of Maracaibo, discharging

and loading Break Bulk cargo/containers vessels, also the movement/shifting of containers into the

port.

Established operational objectives and work plans and delegated assignments to subordinate

managers.

Trained, coached and mentored staff to ensure smooth adoption of new program.

Implemented innovative programs to increase employee loyalty and reduce turnover.

Exceeded company objectives with new clients in he break bulk and containers business.

Increased profits by 30% in one year through restructure of business line.

Personal Information

Información personal Personal Info Estado civil: Civil Status: Married *Nacionalidad: Nacionality:

Venezuelan *Lugar de nacimiento: Place of Birth: Maracaibo, Venezuela *Familia: Family: *Esposa - Wife:

Maria Manuela Ferrer *Hijo - Son: Luis Fernando Ferrer

References

References Mr. Bradle Bingham -King Ocean, Miami +1-305-***-**** Capt. Raul Iglesias - 787-***-****

MR. Armando Galue - Independent Consultant+1-305-***-**** Capt. John Carey, Senior Port Capt. +1

787-***-****

Education

Elementary, 1964-1970

Colegio Santa Rita Elementary - Maracaibo, Venezuela

High School Diploma: 1975

Colegio Gonzaga High School - Maracaibo

Coast Guard Auxiliary Captain: Marine operations, 1992

Venezuelan Coast Guard - Maracaibo, Venezuela

Port and Marine Operations Management: 2005

Universidad Rafael Belloso Chacin - Maracaibo, Zulia, Venezuela

Interests

Target Transporte y Operaciones Marítimas Nacionales e Internacionales. Carga y Descarga de Buques,

Logística, Comercio Internacional Transport and Maritime Operations Load/Disch of Cargo Vessels and

Barges, Logistic, International Shipping Trades Educación

Languages

Language: Spanish and English

Additional Information

ARGENIS DE JESUS FERRER VALLES Información personal Personal Info Estado civil: Civil Status:

Married *Nacionalidad: Nacionality: Venezuelan *Lugar de nacimiento: Place of Birth: Maracaibo,

Venezuela *Familia: Family: *Esposa - Wife: Maria Manuela Ferrer *Hijo - Son: Luis Fernando Ferrer

Objetivo Target: Transporte y Operaciones Marítimas Nacionales e Internacionales. Carga y

Descarga de Buques, Logística, Comercio Internacional Transport and Maritime Operations

Load/Disch of Cargo Vessels and Barges, Logistic, International Shipping Trades Educación

Intereses y actividades Interest and Activities: Marine activities, Land Transportation.

Hobbies: Sports and Marine activities Deportes y actividades marítimas Referencias

Contact this candidate