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Sales Customer Service

Phoenix, Arizona, United States
February 05, 2018

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Ohannes Mamarian SUMMARY Eight years outside sales experience, nine years in a business-to-business environment. Successful experience in all aspects of sales, including project management, marketing, product training, customer service. Ability to work well, both independently and in a team environment. Strong communication and interpersonal skills, project & facilities management, ambitious, competitive mind-set and strong work ethics. EXPERIENCE Freelancing / Project Management - Phoenix Az. August 2015 – Present

Manage project development from concept to completion on all levels. From schematic design thorough, space planning, material sourcing, finish and furniture selection, design specifications, Installation drawings and 3D design. On site client meetings with problem solving sessions and presentations.

Close collaboration and communication with consultants, designers, contractors, electricians and architects, in a team setting environment to ensure “seamless“ product to building integration and successful project hand off.

Integrating product knowledge to special application to resolve specific end user needs.

Generating floor plans, presentation boards, and visual aid drawings of spaces using GIZA program.

Build, develop, grow, new and existing business relationships, that is vital to the success of current and future projects

Arizona Office & Design - Phoenix Az. – Senior Account Executive Feb. 2011 – Apr. 2015

Building and maintaining a rapport and cooperative relationships with end users to establish a steady sales base while pursuing new leads.

Proven ability to create and build strong relationships with major corporations and project managements teams, providing “ problem solving solutions “.

Responsible for meeting an established annual sales quota of $ 600,000.

Ability to close small, to large sales opportunities with minimal support from sales management.

Provide corporate design, space planning, furniture and material options, and specifications .

Prepare all floor plans, drawings, field measurements, pricing proposals & project management.

Develop and implement focused plans that align with company goals and objectives to increase effectiveness and achieve goals.

@ the Office - Scottsdale Az. -Sales Associate Sept. 2007 - Feb. 2011

Solicit new accounts, by marketing company products, services and cold calling.

Work independently and accurately in a fast paced environment.

Generate new sales & leads through liaison with the A & D firms, and manufacturer’s reps.

Responsible for developing new showroom layouts, vignettes and specifying products.

Ability to provide vision and create a strategy that ultimately leads to improved customer retention and satisfaction.

Prioritize tasks and efforts to bring in new business and achieve assigned sales goals and objectives. 2 - 2

Ohannes Mamarian

( Move to Phoenix, November 2005 )

Corporate Accessories, Inc. - New York City, NY - Manufacturers Rep. Apr. 2003 - Nov. 2005

Identify and developed new business opportunities within the architectural and design community.

High success rate of establishing new accounts through cold calls.

Successful project transitioning to the appropriate product line.

Participation in various industry events, groups and activities for new business leads.

Generated new leads through networking within the A&D community for new business opportunities.

Managed and expand on existing accounts by offering interior solutions and design on projects as needed. Haworth Incorporated - New York City, NY- Management and Sales Jun. 1998 - Jan . 2003

Communicate effectively to present Haworth’s products, position and objectives to customers, dealers and professional organizations, projecting a positive perception of company’s name and services.

Managed all showroom sales.

Engaged customers on high level b2b platform through showroom tours and product presentations, leading to sales.

Strategized with Sales staff and dealers teams to reach out to various end-user groups, A&D firms, project managers, general contractors, real estate brokers, to expand visibility in the market.

Helped achieve territory quota ( team goal ) in addition to $ 80,000 generated through creative and miscellaneous projects.

Coordinated and planned all showroom events, corporate functions and trade shows. ( AIA, IIDA ).

Product training and program applications of company brands to new hire, and dealer salespeople.

Managed support staff.

Collaborated with design consultants on product applications, specifications and mockup programs.

Maintain industry visibility, product lines, and services in the A&D community.

Provide a positive working relationships with all company members “ globally “ and locally. DUCATION St. Mary’s College - North Wales - United Kingdom. Associate degree in Art and second language ( Arabic ) - 1984.

Traphagan School of Design - New York City, N.Y. Degree in space planning and corporate design - 1987. SKILLS GIZA, Team Design, Word, Excel, PowerPoint, Outlook, GroupWise and Quick Books

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