Charlotte Marcello

619-***-**** ac4cnn@r.postjobfree.com

SUMMARY:

Analytical-minded and highly organized Administrative professional with over 11 years of progressive experience in maintaining the workflow of office in fast-paced environments. Improving Company processes by providing deep insight into handling administrative work efficiently. Remain focused and calm during busy hours while maintaining exceptional attention-to detail. Excellent communicator who is known to provide superior customer service to internal and external customers.

SKILLS AND QUALIFICATIONS:

Microsoft Word 2010

Microsoft Excel 2010

Microsoft Access 2010

Microsoft Power Point

Microsoft Outlook 2010

Multi-Phone Lines

Customer Service

Office Management

QuickBooks Pro

Business Math

Accounting Principles

Payroll Procedures

10 Key by Touch

Typing

Business English

Punctual

Fast learner

Reliable

WORK EXPERIENCE:

Employer Name: Oak Dale of La Mesa/The Montera La Mesa, CA 5/2011 to 9/2017

Job Title: Receptionist/Concierge

Job Duties:

CISCOR Reports

End OF Shift Reports

General clerical duties, assisting vendors, customers, guests, residents, caregivers, Med-Tec’s

Rexel-ESD San Diego, CA 5/2000 to 12/2008

Job Title: Receptionist

Job Duties: billing, customer service, reports, filing, general clerical duties, assisting Customers, etc.

Billing

Customer Service

Reports

Data entry

EDUCATION:

Diploma/Certification Computerized Office/Accounting Valley Career College El Cajon, CA 7/09-05/10

Certificate Microsoft Office Suite Foothills Adult Education Center El Cajon, CA 1/07-03/09

Certificate Business & Computer Science, Transcription Grossmont College El Cajon, CA 8/00-01/01

Certificate Communication Basics for the Workplace 2017

Certificate Conflict Management for the Workplace 2017

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