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Manager Mental Health

Location:
Freeport, New York, United States
Posted:
February 05, 2018

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Resume:

Rita Kalu BA CSC

Rita is a Healthcare professional with over ten years of experience. Rita most recently worked as Medicare and Medicaid Eligibility Specialist Mental Health Counselor for Health Care Centers

/Admissions and Billing Coordinator for Arbor E&T which provides assistance to clients with medical and/or mental health barriers. Rita was responsible for handling the Admissions process which included collecting demographic information and Medicaid or other insurance information and entering it into the database. Rita would also assist clients who did not have Medicaid in applying for the program including filling out the proper paperwork. Rita also entered Enter case notes and billing information into the HRA database system and Case Manager System for all contacts with clients. She was responsible for preparing daily billings which included a running a variety of reports. Rita is proficient with MS Word, Excel, Access, and Outlook, she has completed a training program which has provided her with a certificate In Microsoft Word and Microsoft Excel. She has strong interpersonal communication skills and works well within a team. Rita has excellent customer relations skills, and the ability to plan, organize, and prioritize workload to meet strict deadlines. She demonstrates maturity, sound judgment and problem solving skills. Rita has also involved in the Community Development available immediately. Thank you.

EMPLOYMENT

ILS Healthcare_/Center Light Health care.

Medicare and Medicaid Eligibility Specialist, Community Mental Health Counselor for Health Care Centers.

810 7th Avenue Suite 801

New york, Ny,10019

5-9-17 - 11-30-17

● Residential Counselor meetings as directed by the Program Manager

● Provided emergency coverage, when necessary, and assisted clients in developing appropriate expectations from treatment

● Facilitated in-house groups, supervised client chores, and conducted check-ins with housed clients

● Followed through with boundary setting and consequences, and assured that house rules and procedures were maintained at all times

● Supervised morning and evening activities

Home visit

Nicholas Literacy Center

Certified Support Coordinator

150 Maple Ave.,Suite 115

South Plainfield, NJ 07080

8-4-2015 - 4-6-2016

FEDCAP: WeCARE Rehabilitation services

Senior Case Manager/ Billing specialist.

200 montague street,Brooklyn 11201

1-6-2014- 6-2-2015

Hampton Primary school

Teachers Assistant/Case. Manager

10 Hampton Hempstead Mineola,New York

2-12-2013- 12-10-13.

A rbor E&T, LLC

Admissions and Billing Coordinator/Case Manager

New York, NY

02-18-2008- 11-30-12

● Assists participants to develop and reach vocational goals reflective of their skills, capabilities, and interests

● Prepare daily billing, VNS, Work list and NADAP reports that meet productivity levels/quality assurance standards set by Arbor to meet contractual agreement with funding source

● Assist new participants with the intake and admissions process

● Ensure that new participants have Medicaid or other insurance, enter that information into the database

● Assist new participants with applying for Medicaid, ensuring forms are completed properly

● Coordinate and assist participants with obtaining a Primary Care Physician or Primary Care Specialist depending on the participant’s medical needs

● Assist participants in the development, implementation, and completion of wellness plans

● Assist participants in applying for federal disability benefits and obtaining awards by using appropriate level of case management needed by participants

● Enter case notes and billing information in HRA database system and Case Manager System for all contacts with participants

● Reviews and analyzes all medical and psychosocial documentation received for participants

● Provide appropriate customer services to all program participants

● Develops and updates WECARE comprehensive service plans for each participant as dictated by contract

● Maintains communication and contact with participants support such as HRA out-stationed case workers, substance abuse case managers, VESID counselors, psychiatrists/therapists, and other community supports

● Attends meetings on a weekly basis, or as required; to discuss participants’ progress

● Documents and evaluates client participation activity and progress Multi-Talent (MTI) Residential Services

Residential Manager/Case Manager

Long Island, NY

01-06-2006- 03-01-2008

● Implemented behavioral treatment plans for mentally ill resident population

● Assisted in admissions and orientation of patients to unit

● Administered medication, reviewed and analyzed all medical and psychosocial documentation received for clients

● Maintained petty cash fund and provide weekly reports and prepare monthly evaluation of client

● Gathered sufficient information for each client to make an assessment necessary to determine assignment priorities and treatment plan or referral to the treatment resources in the community

● Implemented appropriate crisis intervention to prevent decompensation and move clients towards an appropriate plan and enhanced adaptive functioning

● Conducted programs aimed at preventing addictions from occurring in the first place

● Wrote and updated objective case notes and documentation on client's, file and made copies of documents and charts as required

● Conducted escalating outreach to clients as well as medical providers and other support as directed by caseload

● Performed routine monitoring of the environment to ensure a safe therapeutic setting Holliswood Hospital

Queens, NY

Mental Health Worker

05-05-2008- 12-27-2007

● Maintained client stability through a planned ongoing treatment relationship or assessment and helped implement changes in client functioning when indicated

● Helped clients to become effective consumers of mental health and substance abuse services through information sharing, empowerment and transcendence of the stigma associated with those services

● Assisted in admissions and orientation of patient to unit

● Utilized principles of applied behavioral analysis to effect behavioral change among individuals with severe mental illness and drug abuse problems

● Assisted in the development of individualized reinforcement programs to address problem behavior

● Implemented behavioral treatment plans for residential population

● Performed routine monitoring of the environment to ensure a safe therapeutic setting

● Performed close observation and monitoring of individual residents

● Maintained patient observation and set limits/boundaries on inappropriate behavior

● Established and maintained therapeutic relationships with patients and assisted with the maintenance of the therapeutic milieu

Catholic Charities

Residential Counselor

Long Island, NY

08-20-2004- 05-14-2005

● Worked with Teenage mothers in a residential setting and provided crisis services

● Conducted intake interviews, client supervision and crisis counseling

● Served as an adult leader for teenage mothers and residence hall staff

● Assisted the Resident Assistants/Community Assistants /Apartment Assistants in establishing a strong floor and hall community consistent with agency mission

● Provided formal and informal counseling and advisement

● Presented, implemented, assessed and planned educational, community development oriented, and social programming consistent with the developmental goals of clients

● Provided and maintained a life experience consistent with the philosophy, approach, methods, and strategies of the program’s therapeutic milieu

● Residential Counselor meetings as directed by the Program Manager

● Provided emergency coverage, when necessary, and assisted clients in developing appropriate expectations from treatment

● Facilitated in-house groups, supervised client chores, and conducted check-ins with housed clients

● Followed through with boundary setting and consequences, and assured that house rules and procedures were maintained at all times

● Supervised morning and evening activities

● Worked with individuals, families, and groups to address and treat mental and emotional disorders, and helped clients addicted to drugs, alcohol, gambling and eating disorders, to identify behaviors and problems related to their addiction

● Conducted programs aimed at preventing addictions from occurring in the first place

● Provided clients with career and educational counseling United States Agency for International Development Administrative Secretary

Lagos Nigeria

1993-2006

● Provided word-processing/typing and filing of project documents, proposals and reports

● Provided administrative support to Personnel/ Finance Department

● Updated and maintained personal timesheets, processed vacation and sick leave requests;

● Assisted the Personnel & Finance Director maintain administrative records, including equipment inventory disbursed and tracked project documents needing recipient agency approval

● Maintained petty cash fund and provided reports to the (USAID) Accountant for processing;

● Assisted in local transport logistics of staff and consultants, including expediter and vehicle request;

● Assisted logistics of special meeting requests for snacks and drinks,

● Assisted the project technical officer setup, maintain and utilize equipment for dubbing video and audio cassettes; assisted in the purchase, storage, inventory,/record keeping handling and distribution of equipment and supplies

● Collected integrated health baseline survey

● Provided data entry, management and analysis

● Provided program monitoring services

● Planned, organized, and prioritize workload to meet strict deadlines Education

York College

Jamaica, NY

Bachelor Degree in Psychology

Rockaway Development and Revitalization Corporation Certificate in Microsoft Word and Microsoft Excel

Allen School of Physician Aides

Jamaica, NY

Certificate in Nursing Assistant/Orderly

Grace Secretarial Institute

Lagos, Nigeria

Diploma in Secretarial Studies

United Christian Secretarial College

Lagos, Nigeria

National Diploma in Secretarial Studies

The Boggs Center On developmental Disabilities Support Coordination



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