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Customer Service Medical

Far Rockaway, New York, United States
February 05, 2018

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Jessica Rodriguez

*** ***** *** ** ******, * st Floor Rockaway Park NY, 11694 718-***-**** Objective

To obtain a position where I may build my communication skills, as well as gain experience in the healthcare field. Experience

July 2017 - Present WinPoint Health Care Services

Cedarhurst, NY

Health Coach

Reviewed patients charts and ensured the accuracy of prescribed regimen.

Issued follow-up calls to enrolled patients

Enrolled potential patients in a comprehensive care program. September 2017 - November 2014 Dr. Perry Herson - Endocrinologist Williston Park, NY

Medical Records

Facilitated the flow of patients in and out of the exam rooms.

Filled and pulled daily charts.

Maintained the organization of charts.

September 2016 - May 2017 OrthoPro Services

New York, NY

Orthotic Fitter

Traveled to various assigned Doctor’s offices to provide DME supplies

Customized the fit of the prescribed durable medical equipment for each patient.

Provided instructions and care of the equipment. March 2011 - February 2015 Senior Care EMS

Ridgewood, NY

Medical Billing/Customer Service

Assigned ICD-9 codes to ambulance transports.

Provided customer service for inbound customer service inquiries.

Issued refunds to insurance companies and patients. Education

09/99 thru 06/03 Talent Unlimited High School

Manhattan, NY

High School Diploma

Major: Theatre

08/03 thru 06/04 Virginia Wesleyan College Virginia Beach, VA

Major: Criminal Justice

VWC Marlin Dance Team Member, Black Student Union Member. 07/12 thru 01/15 Kingsborough Community College Brooklyn, NY

Participated in the Medical Coding and Billing Certification Program

09/04 thru 12/05 Major: Business Administration


References are available on request.

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