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Manager Microsoft Office

Pretoria, GP, South Africa
February 05, 2018

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Personal Details:

Lelane Sherman

Contact: 083-***-**** -

Postal Address: P.O.Box 34216, Erasmia

Excellent Health: Non Smoker.

Marital Status: Divorced

D.O.B: 1971-02-12

Drivers license code 08 EB

Career Chronology

Aqualytic cc - Internal Sales & Administrative assistant Nov 2014 - Currently

Farmer Bill’s Wholesale Meats – Admin, Sales, Invoices & orders July & August 2014 (Temp)

Riekert Tax – Temp at private bookkeeper June 2014 (1 month temp)

Bayete Day Spa - General Manager Sept 2011 – 31 March 2013 - Retrenched

Stannic - New Business Assistant, ( June )1996 to Oct 2005 – Resigned after maternity leave

ABSA - Assistant Manager, (June ) 1993 to May 1996.- Resigned better opportunity

United Bank - Teller and Treasury Clerk ( June )1991 to February 1993 – from United agency to permanent employment at United bank

Student - Student at Pretoria Technicon.

Work Experience

Aqualytic cc. - Nov 2014 - Current

Internal Sales & financial admin


a)Quotations Receiving and preparing quotations, as well as following up on sales

b)Loading overseas invoices& credit notes

Check overseas documentation for correctness and ensures documents are given to correct manager

c) Petty cash Handles office petty cash and does balancing weekly on Pastel partner, as well as see to balancing the cash and keep track of items to be bought for office

d) Calibrations Type calibration certificates and types assosiated labelling

e) Price list Updating price list on Pastel

f) Monitoring Cartrack

Reception from Nov- Sept 2015

Responsible for main tidiness of reception area

Switch board: Answering


Taking messagesGeneral office

Logging all problems and seeing to it that PABX system is functioning correctly at all times

Responsible for

photocopier/fax machines with regards to records, repairs & maintenance

Stationary control

Deliveries - Couriers

Log deliveries in and out

Complete documentation & labels for couriers

Follow up on schedulled deliveries and collections

Liase with clients to check whether good had been received

Register incoming deliveries - both local and overseas

Quotations Register all incoming quotations & advise when there is a backlog of unaddressed quotes

Log completed quotations against the previous list and follows up with clients as to whether they have received the quotations and if further information is needed.

Assist if possible to prepare outgoing quotations

Farmer Bills Wholesale Meats - Hennopspark, Gauteng

July & Aug 2014 - Accounts, Admin and Reception


Keep pricelists up to date for all different wholesale and retail clients. Processing of orders, invoices and payments. Receiving and assisting clients. Seeing to timely and efficient order distributing. Keep cash register and cash ups daily.

Skills Used

Excel invoices and order processing.

Office clerk (Temp) - June 2014

Private bookkeeper - Eldoraigne, Gauteng


I was assisting at a bookkeeper’s office working with Pastel partner (accounting 12).

Skills Used

Pastel partner dr/cr

General manager

Bayete Estate And Dayspa - Pretoria, Erasmia, Gauteng

September 2011 to March 2013- Retrenched


I was employed at Bayete Day Spa as general manager. Working mostly with clients and via phone or e-mail, as well as dealing with wedding or function quotes and enquiries.

I also issued vouchers and checked payments to update bookings. I assisted staff by contacting suppliers to pick up or deliver, and general office admin and filing.

Daily checking on our cabins. Dealing with complaints and capturing the daily data for our database.

I did wedding planning and co-coordinating and met with bridal couples to plan their wedding step by step.

I did the HR, capturing sign-on registers leave applications and dealing with staff issues.

Job Description: General manager, Bayete Day Spa

Some of my key responsibilities were as follows:

- Check that all staff is doing duties,

- Checking of our overnight cabins before check in time

- Co-ordination of weddings

- Updating the daily attendance register and leave applications

- Keep staff files updated

- Attending to customer complements and complaints

- Update the daily client databases

- Check and control stock

- Issuing vouchers to customers

- Checking payments daily and contacting customers to pay

- Sending e-mails to inform clients of payments received and updating the outstanding amounts

- Receive and process all incoming calls

- Secure client reservations

- Receive and process customer records and comments regarding the spa and service received

- Confirm reservations and cancellations via e-mail and telephone

- Note and confirm customer payments and deposits

- Confirm daily schedules for therapists

- Prepare and confirm specific customer accommodation in terms of rooms and meals

- Updating client database and monitoring current clients

- Correspondence with clients regarding specials

- and rates and general office work


From Reservationist to general manager and all added responsibility as mentioned above in a few months.

Skills Used

Accuracy, client liaising, managing staff, working under pressure, reliability and loyal worker

I have a valid driver’s license, - Microsoft Office, Word, Excel - Workflow and Imaging, internet, e-mail

Additional Information

SBSA VAF Job Description: Contract and Information processor

I was reviewing contracts and preparing it to be captured on to the main system for the financial division of Stannic (Standard Bank) where new business are registered and finalized. These deals are performed and processed via an intranet/internet, e-business workflow program. The system supports the needs of the entire enterprise, from individual desktops to distributed workgroups.

Some of my key responsibilities were as follows:

- Capturing the initial correspondence and financial procedures

- Checking all relevant information for correctness

- Updating system and monitoring of current clients

- Liaising with Business developers

- Knowledge Upkeep of current Operating Systems

- Processing and preparing reports

- Reporting to Management in terms of Financial performance

- Target driven towards deadlines specified by management

- Problem handling with clients via e-mail or personal

- System management and reporting to IT

- Attending training courses and management meetings

- Handling walk-in clients

- Preparing contracts according to standards and finalizing of contracts

- Pay-out of finalized deals to clients and dealers

- Functioned as floating dealer floor consultant at various dealers

- Maintaining and improving relationships with clients

- Loading payments and beneficiaries on system (BEST) SBSA internet payment system

- Maintain necessary data and record for future reference

- General Administrative duties (filing, Faxing, copying and scanning)

Job Description ABSA

ABSA: Assistant Manager, (June) 1993 to May 1996 where I was employed as an Assistant Branch Manager for ABSA.

Some of my responsibilities were as follows:

- Supervising staff on a daily basis

- Authorizing payouts, Cheques and ATM clerk

- Treasury balancing of cash and Tellers

- Month-end reconciliation on branch for Head-Office

- Opening accounts

- General Teller and enquiries handling

- Bulk teller

- Account problem handling

- Investment consultant

- Foreign exchange Manager

Education and Training

Last School attended:

Riebeeckstad Secondary School

Std. 10 (1989)

- Subjects: Languages, English and Afrikaans, German.

- Mathematics

- Biology

- Science

- Agricultural Science

Technicon attended: Tehnicon Pretoria

Course: Agricultural Science and Financial Management

- Animal Behavior

- Physical Science

- Computer Science

- Biometry

- Beef Production and Technology

- Laboratory Practice

- Physical Science

- Genetics

General Information:

I have also attended and completed the following courses:

- Microsoft Office, Word, Excel etc

- Internet

- E-mail

- Intranet

- Workflow and Imaging

- Administration in-house job related courses

- Credit assessment course

- Pastel accounting

I worked in a coffee shop and helped customers.

I also used to work in a baby furniture shop by myself, helping customers and selling and marketing the products

Hobbies and Interests:

- Beauty Therapy

- Reading & Gardening

- My 9 year old twins

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