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Administrative Assistant Customer Service

Tampa, Florida, United States
February 04, 2018

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Jordan Paban

Tampa, FL


Authorized to work in the US for any employer

Work Experience

Operations Assistant

A-LIGN CPA - Tampa, FL

August 2017 to Present

Schedule Multiple Executive Calendars

Salesforce management, update employee files, onboard all new employees Manage company culture

Plan employee events

Update client files in OneDrive

Manage creation of client files

Creation of monthly companywide conference call

Reception/Administrative Assistant

Ingram and Rudd, PL - Sarasota, FL

August 2015 to Present

Ingram and Rudd, PL, Sarasota, Florida

Administrative Assistant August 2015 to Present

Answer and screen all incoming calls

Greet clients upon arrival

Maintain and update visitor access log- liaison between building and company Obtain client intake questionnaire and give initial information Manage, update and coordinate all attorney calendars Prepare and manage correspondence and drafting/finalizing documents Sort mail and deliveries

Travel Management (AMEX)

Banquet Captain

Catering by Robert - Odessa, FL

January 2013 to September 2017

Catering By Robert - Tampa, FL July 2013 to Present Banquet Captain

Point of contact between client and vendor

Vendor negotiations

Actively participate in ongoing customer service

Coordinate wedding receptions and banquets

Direct selected staff members throughout event

Promote a positive atmosphere

Office Manager

Maggio Lawn Care - Tampa, FL

January 2013 to August 2015

Maggio Lawn Care - Tampa, FL January 2013 to 2015

Office Manager

Provided on the job role training, organizing training and orientation of new office members Monitored and establishing procedures for office record keeping and ensure the confidentiality and security of data

Designed and implemented filing systems to ensure that filing systems are correctly maintained Prepared operational schedules and reports to ensure maximal efficiency Designed and implemented office procedures and policies Analyzed and monitored internal processes

Maintained office supplies inventory

Prepared time sheets, controlling correspondences, and updating client information Skills

OneDrive, Salesforce, Sharepoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SharePoint, Outlook, Communications, Schedule Appointments, Multi-Line Phone System, Networking Receptionist, Travel Coordination( AMEX), Social Media Promotion, Vendor Management/ negotiation, Agile, Multitasking, Interpersonal Skills. (6 years) Certifications/Licenses

Real Estate License

December 2017 to April 2018

Currently trying to obtain real estate license

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