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Quality Management

Barrington, Illinois, 60010, United States
February 06, 2018

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Vinay Gundotra 256-***-****

Global Operational Leader

Supply Chain ( in and out bond ), Manufacturing, Automation, NPI, Quality, Optimization, Project Management

Senior executive with extensive leadership experience in product development and operations management. Global expertise in managing multiple disciplines. Strong result-oriented attention to detail intelligence willing to embrace ambiguity with flexibility and agility. A leader with excellent communication skills, motivational management style, and reputation for building and retaining highly enthusiastic teams. Deep analytical and problem-solving skills used to evaluate risks and create business models / strategies.


Project Management


Global Supply Chain management & Reveres Logistics / 3PL; Supply audit and PPAP process

Global HW / SW development / NPI in telecommunication product / Retails

OEM quality management and Auditing, 5S, Lean Kaizen, 6 Sigma

Product Life Cycle management, NPI, PM

Cross Functional project at Global level

RFIs, RFPs and RFQs

Supply Chain- Cost quality -optimization


IATF16949 / 8D, ZDP, PPM

Design for manufacturing, Service and cost

Factory Automation, consolidation and optimization- Reverse Logistics

Professional Experience

NCR, Atlanta, GA

Senior Global Operation Director 2012 – 2017

Oversaw product Supply chain in bond and out bond for service of electronic products, Supply audits and quality / Cost optimization process standardizations. Worked at Global level specially in Asia to drive supplier quality, cost and continuous improvements. Worked on Supply Chain Strategy development, to optimization operation. Worked with reverse logistics, and EMS. Managed 180 suppliers at global level. Responsible for driving overall SC quality/Cost by interfacing with all operations for NPI and designing products with DFM / DFA / DFR. Work with global suppliers to meet quality requirements by driving quality by Lean – Kazan, 5S at process level. Drove supplier QRS at Global level and 1st-article approval for all products with PPAP / Audit.

Implemented standardization at global level for process, test, warranty and cost, improving quality 250%.

Drove reverse logistic cost 50% within 2 years (43 repair suppliers at global level) by optimizing operations and consolidation.

Initiated QSR and 1st article process, increasing quality 158% (NFF, OBF, ELF, and scrap).

Negotiated contracts with vendors and cut costs 50% while ensuring continuation of enhancements of service and quality.

Drove quality by addressing ISO9001 and 9002, leveraging extensive experience in IS certification, RoHS, 5S,8D, FMEA, Kaizen, Lean management daily Gemba walk, and Warranty recovery.

Saved $15M and optimized quality by consolidating Internal Repair centers from 43 to 13.

Conducted supplier and channel partners’ audit, confirming quality at all levels. Implementation of Super Cell for staging, Logistics, Light reapir and warranty to driec=ve cost and cycle time

Pulse Electronics Senior Engineering Director, San Diego 2012

Steered total product life cycle from development to customer support at global level. Drove supply chain in China to reduce cost and improve quality. Drove product design to meet quality, cost, and cycle time goals by using 6 Sigma, Lean- Kaizen, and 5S processes. Implemented new quality systems at manufacturing locations worldwide. Drove Supply Chain Strategy development, cost, quality and optimization for old and NPI. reverse logistics, and EMS.

Streamlined manufacturing and delivered from NPI to Production with substantial cost reductions.

Increased margin on new platform products from 25% to 30% by process optimization, 5S, and lean implementation.

Implemented new test system with Golden samples for all products and calibration system in place, improving quality 120%- OBF-NFF-MTBF.

Added resources to enhance quality, engineering, and supply chain capability, impacting cost by 57%; received Certification for ISO 90001 and IPC for manufacturing. Manager 3PL to drive cost and cycle time

Applied for 12 patents for new product platform.


Chief Technology Officer (CTO) / COO 2008 – 2012

Headed Engineering, Supply Chain( 3PL ) in Asia and Europe for product quality, and NPI to support global operation. Lead firm’s strategy and delivery of innovative high-tech products. Established and drove 5-year roadmap. Managed material Quality with Component database. Set Up new ODM and manufacturing suppliers to stream line Quality / Processes. Implemented new oracle

system to track order and documentation system. Drove new products by utilizing cell phone technology with combination to Blue tooth, NFC, Wi-Fi application hardware, Zigbee and RFID based sensors to develop products for: cell phones, B2B modules for commercial and industrial products, Solar energy, Mesh network for agriculture applications, Transportations pay system, Home controls for security and energy, Product, and other complex subject trackers.

Launched 5 new phones- CDM and GSM with MF and Android SW; credit card cell phone with NFC with 5.2Sigam quality.

Improved sales 300% by introduction of new market segment – Cell Phone, PDA, Gamming, Medical devices.

Introduced 3 new technologies that contributed $14M in incremental sales.

Spearheaded 28 new products in 3 years with < 1% FRU by driving DFM / DFA at design phase.

Implemented process controls and supplier audits at all levels, meeting quality goals.


PM Director ODM Products, 3G Product Group 1999 – 2008

Managed 50 to 1500 engineers at Global level. Responsible for total project to manage product development at design level (Electrical and Mechanical parts) to meet product Quality Goals, including design from start to product launch and interface with development & manufacturing on product quality and design impact.

Teamed with global suppliers in product development (China, Taiwan and India) and vertical integrator suppliers (such as: Foxconn, HiP and Flextronics), driving quality.

Interfaced with customers as program director, ensuring timeline and deliverables were met (e.g. Hutchison, Ericsson, Siemens, Vodafone, and Telefonica).

Manage and drive 3PL to reduce cycle time and cost.

Consolidation of supply chain to drive cost by RFQ and supplier interface

Additional Experience

MOTOROLA, Eastern Asia Pacific Group, Senior Manufacturing Manager 1997 - 1999

Introduced 5.5 sigma produce, designed and manufactured with global cross-functional team. Worked with ODM to reduce Motorola product cost.

Mange and drove 3PL to reduce cost and improve quality/Cycle time

MOT, Huntsville AL, Senior Operation Manager 1994 - 1997

Developed products from design to launch at lowest material and manufacturing cost with 5.7-sigma quality. Collaborated with ODM to develop new products.

Drove Component data base, 3PL and supply chain to optimized the cost

MOTOROLA, Eng. Section Manager for NPI Development 1981 - 1994

Led Thick / Thin film operation, and assembly process. Established work force requirements to meet quality goals. Increased throughput 150% of thick film dryer through implementing new profile. Reduced laser scribe DPU 50% by implementing new depth parameters for 5.25 and 35 mil substrates.

Education and Accomplishments

Bachelor of Science, Electrical Engineering (BSEE), Athens State College, Athens, AL

BS – DS, College, Delhi University, India

Master in Program Management (MS), George Washington University, Chicago, IL

Black Belt in Quality from Motorola Inc

2 patents; CEO Quality award for 10X cycle time reduction and 5.6 sigma product development

Chair Leader for Asian Business Council for Motorola 2003, 2004; Received outstanding leadership award

Received Bravo award for product mix requirements for cellular

Other Training and Skills

Fluent in English, Hindi and Punjabi

Management training: Motorola Management Effectiveness Program, Leadership Development Program (CCL), Motorola Management Effectiveness Program (Sterling, Inst.), Juran on Quality Improvement, Six Sigma Statistical Analysis, Management Guide for Negotiation-Philosophy (Huthwaite Research Co.), Yellow and green Belt from Motorola in Quality

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